Case Studies

Care Campaign for the Vulnerable has been contacted by a care worker telling us that an elderly resident did not receive medical attention quick enough after suffering two serious falls that resulted in him sadly passing away. The following statement is her own account and we have contacted the care regulator.

''I am a care worker and still very concerned over an elderly resident who has not long passed away. He suffered two falls in January in the lounge area and also in his room This wasn’t passed over to everyone on handovers as I and one of the managers were shocked when one of the staff eventually mentioned his fall. We didn’t even know this had happened. He fell in his bedroom and knocked his head.

It was awful seeing him suffering as he was in so much distress trying to undress, plus had recently had a toothache after his falls which could have been a sign of a bleed on the brain. He started urinating on the floor and couldn’t control this. I saw him in so much pain. We informed management and documented this in a report.

I heard him saying “help me “, and crying. It was so upsetting seeing an elderly man so upset and in so much pain and the fact he’s no longer here is even more upsetting. The resident was on Warfarin and the fact he had suffered falls in the home and didn’t initially have an ambulance called or a doctor check him over is wrong. It was noted in the accident book regarding his falls that happened in January. The Deputy manager called an ambulance when I was working with her on a shift. We both agreed the resident just didn't look right at all.

I'm so glad we got him the medical attention but the hospital did a brain scan the next day and told us that he did suffer a large bleed on his brain. He was sedated and on 1st March he sadly passed away. We have CCTV in our workplace and this shows he was in a lot of distress and it also evidences him going through the dining room where he was crawling on his hands and knees in distress. I told my manager I wanted the CCTV shown to senior management to just how distressed the resident actually was so the homeowner could see as they also have access to the CCTV. I fear this is being not being dealt with as transparently as it should be, because I and other staff believe there was a significant delay in getting this resident medical attention and now he's sadly passed away.''

Care Campaign for the Vulnerable has contacted the care inspectorate with this care worker's account. The carer has submitted her name and the name of the care home where she works but has asked us to remain anonymous. If you are a care worker and would like to speak about any issues that you may be struggling with, please contact us in the strictest confidence at ccftv.cares@gmail.com