Case Studies

A daughter contacted CCFTV claiming her elderly mother suffered a series of unwitnessed falls in her care home and told Care Campaign for the Vulnerable because of these falls she believes it was a major factor in her mother's declining health.

''My mother’s unwitnessed fall was the beginning of the end. She had problems after a fall nine months earlier which resulted in a broken hip and a surgical repair. With the benefit of hindsight, I wonder whether a fall in hospital just two days after the surgery, resulting in all the problems she had subsequently. Mum had a lot of falls in her care home. She was on elevated pain medication which caused an overdose - again with her being blue-lighted to hospital. The number of times I had an early morning or late-night calls about "unwitnessed" falls were numerous. I suppose the home did their best but for £920 a week I expected better. Much better and safer care. I felt anger but so helpless until I began the high-level complaints process at the hospital. I haven’t even begun to address the shortfall in care with the care home.

''My mum's health worsened after this fall but all the failings together.. it was the beginning of the end''

My mother’s demise was the result of poor monitoring which resulted in digestive failure (blocked transverse colon). She took weeks to die. It was awful. The fall was the beginning, but there were so many contributory factors.

''This experience has taught me I will never go in to a care home'' I’m sure good care is happening but I am horrified at what happened to my mum and many others like her. That’s why safety monitoring must be introduced in the care of our most vulnerable and good care staff.'' Diane

IF YOU HAVE A INTEREST IN THIS FAMILY'S CARE EXPERIENCE PLEASE FORWARD YOUR CONTACT DETAILS TO US AT ccftv.cares@gmail.com WE WILL VERIFY AND SEND ON WITH PERMISSION

THIS ACCOUNT IS FROM A DISTRESSED FAMILY IN CARE AND DOES NOT NECESSARILY EXPRESS THE VIEWS OF CARE CAMPAIGN FOR THE VULNERABLE