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 Care Campaign For The Vulnerable

It's time for the care sector to start thinking 'technology' smart. Not just for the protection and safeguarding of our most vulnerable but for the professionals who value their reputation as good, conscientious led Care Providers. Our most vulnerable and their carers deserve no less

Jayne Connery
Founder Care Campaign for the Vulnerable
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12th October 2017 - 2 comments


It’s 7.45 am. I walk into the lounge of my place of work (having been up since 5.30 am). It’s time for another 12 hour shift. Upon my entry I am greeted by warm smiles. One lady puts her arms out grinning broadly. Another cries “psomi” (Greek word for bread) and “chai” - she loves her cuppa! Another gentleman waves his walking stick at me jokingly and exclaims “where’s the bus?”. I laugh as it’s an ongoing joke between us. Another day at work as a carer, but this isn’t just a “job” to pay the bills. This is my second home. The ladies and gentleman I care for have all got varying stages of dementia, a terrible disease. My job is to ensure their physical and emotional well-being, but my real strength is to make them laugh – laughter brings contentment.

On my way to work I am filmed standing at the tram stop. I am filmed sitting on the tram. I am filmed again walking down the high street. None of this bothers me in the slightest. Despite the dark bleakness of George Orwell’s “1984” society where “big brother” is “watching us”, I feel comforted by this. It adds security. Without such filming crime would be far worse than it is now. Why should I be bothered by such filming – i’ve nothing to hide, I will commit no crime and so I embrace CTTV for the security it affords. Time and time again CCTV footage is released by Police forces to the public to help them catch criminals. It is effective. Bottom line – it works!

Why is it then that CCTV in communal areas of care homes is met with such resistance? The main reasons often cited are that it is an invasion of privacy which in turn is a deprivation of liberty, and that carers would feel uncomfortable with cameras “watching them work”. As a carer I strongly believe that the vast majority of residents would be perfectly happy with CCTV knowing it contributed to their safety. I know for a fact that relatives I have spoken to would embrace it too. It is not just a tool to help prevent deliberate abuse, but can be used as a valuable training tool to prevent neglect and poor manual handling. The vast majority of accidents and abuse which occur in care homes are not deliberate. They are the result of either staff pressure, poorly trained staff or resident interactions with each other. There can also be environmental factors such as poorly placed furniture etc.

Most carers I speak to support CCTV. Indeed there are already some care homes with CCTV and staff in these homes are not at all bothered by it’s presence. In fact they embrace it. It is important for staff to realise that they will not be monitored 24/7. Instead when an incident does occur footage can be obtained to help the Care Home and staff learn “what went wrong” and offer valuable insight into preventing further incidents. CCTV is a powerful tool in helping to enhance lives. No more excuses or negativity – It’s time to embrace it fully.

Graham Clark


Brilliantly written Graham, so very true, like you l believe that CCTV in residential homes would be a great advantage for both staff and residents alike

Sheila Peterson - 12/10/2017


Thank you so much for writing and submitting your thoughts regarding cctv in your work place. Thankfully we receive many supportive messages from care workers wanting cctv in care homes and what you have written is what many Care staff tell us. CCTV has to stop being looked at as a'negative' but instead a positive care assist tool that can help safeguard residents and staff. A brilliant insight from yourself as a carer and thank you so much.

Jayne - 13/10/2017

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Dominic Grieve Westminster Speech 2018 on Care Campaign For The Vulnerable Safety Monitoring In Care Homes

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"The evidence from Providers who have installed CCTV seems to me to merit careful attention and to be quite persuasive"

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British Actress Aimi Macdonald is Care Campaign for the Vulnerable Ambassador - raising public awareness for better, safer, transparent care within the care sector.

I am delighted to be invited as a Ambassador to assist in this wonderful campaign instigated by Jayne Connery regarding CCTV security in care homes throughout the UK. This, I feel, will benefit carers, staff, residents and their families in the event of any dispute. As a relative of someone suffering with Alzheimers disease I have been involved with care homes over the last ten years and I feel the knowledge I have can contribute to this very important initiative

Safe Place Scheme

Chiltern and South Bucks District Council SAFE PLACE SCHEME has called on Care Campaign for the Vulnerable to add our support to the initiative for those who are vulnerable in the community to get help if out and about and feeling scared , lost or confused.

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It's time for the care sector to start thinking 'technology' smart. Not just for the protection and safeguarding of our most vulnerable but for the professionals who value their reputation as good, conscientious led Care Providers. Our most vulnerable and their carers deserve no less

Jayne Connery, Founder Care Campaign for the Vulnerable

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