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 Care Campaign For The Vulnerable

Care Campaign for the Vulnerable is learning of the pressures faced by conscientious led Care Providers striving to offer a caring and safe environment to both service users and staff. Safety monitoring is proving to be a invaluable care assist tool - bringing a more open and transparent culture into care homes as well as saving valuable resources within the care home sector and the NHS

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Should we really be surprised to learn there was a 66% soaring increase in carers reporting concerns during Covid19 lockdown?

Added on 12th August 2020

Care Campaign for the Vulnerable Comments in the DAILY EXPRESS https://www.express.co.uk/news/uk/1315789/coronavirus-crisis-safety-care-home-staff

https://www.carehomeprofessional.com/whistleblowing-by-care-home-staff-up-66-during-covid-19-research-finds/

At the start of the Coronavirus pandemic Government enforced all care homes to enter lockdown and families were stopped from visiting loved ones many vulnerable and living with dementia. Care Campaign for the Vulnerable reported soon after a very high volume of frantic calls and correspondence telling us of the anquish and pain felt being unable to visit elderly relatives to continue helping in their care and safety. Therefore is it really a surprise to learn there was a SIXTY SIX per cent increase in care staff reporting concerns when care homes were shut closed to care partners, authorities and the regulator?

CCFTV isn’t at all surprised by reports that whistleblowing has raised by 66 per cent in care homes during Covid. We are frustrated and very saddened that many of our worst fears have been realised. To find that in a period of lockdown during which no regulators and families attended social care premises, whistleblower raised concerns have increased by over 66% (than in the same three month period in 2019) is so disappointing. It is our view that the decline in corresponding safeguarding incidence in the same period is only because local authority safeguarding teams, CQC and other professionals were not visiting care homes and vulnerable adults at this time. As a result safeguarding reporting has likely been materially under reported.


The crux of the matter remains; that no independent agency has any regular oversight of care home services. The Care Quality Commissions approach is simply nowhere near proficient. The idea that one inspection every year creates an outcome that is representative of the service delivery residents receive every single day is just nonsense. Families know that service quality is very variable, that it relates to manpower availability and adequacy of skill mix, that other resources are often limited and any significant movement in occupancy has a negative impact on both residents and staff.

Sharon came to CCFTV when her mother took ill in her care home. She sadly soon after passed away from Covid19. Sharon waved goodbye to her mum on her last visit before lock down and left her happy and relatively well. She visited her regularly attending to her care needs. Sharon told us '' I said good bye to my mother telling her I would see her soon even taking a lovely photo of her before I walked out never to see her again and weeks later I was at her funeral. My mother's care needs were not addressed and in the photos carers took of her, mum looked really unkempt, lost lots of weight and soon after contracted Covid19. At the beginning of lockdown no PPE was used by many of the carers because it wasn't 'in public health guidelines''. Soon after my mother died all the carers wore PPE... because 'policy guidelines had changed.''


The entire sector needs restructured. Providers cannot manage to provide consistent high quality care when staffing numbers are linked to how many beds are occupied, when skill mixes are not prescribed in law, when resident dependency is not linked to fees, when local authorities adopt a one size fits all approach to pricing care, when families are not actively invited to participate in care planning and when no one actually gives a damn about unexplained injuries residents sustain time and time again.


We have repeatedly called for the wilful abuse of older people to be a hate crime. No government response. We have called for mandatory use of camera technologies to provide independent every day oversight. Government and Regulators say it's down to providers and families, which generally translates into providers saying no to families.

Sandra contacted CCFTV worried about her mother in care saying care partners should have been treated as 'key workers' and allowed in during lockdown to continue helping with a loved ones care needs.


For a long time Care Campaign for the Vulnerable has believed that in presenting information to both parties (providers and regulators) by way of repeated abuses, graphic images of injuries sustained to older people in care, significant volumes of family concerns etc, that eventually the penny would drop and someone would actually decide enough was enough.


Sadly we see from these figures that apathy is still the order of the day and that Government, Regulators, Local Authorities and Clinical Commissioning Groups appear only to want to maintain the status quo. That way no jobs will be lost, no transparency created around shambolic care provision and no reassurance provided to families.

If the Government's response to Covid 19 taught us anything, it's that older vulnerable people living in care homes remain dispensable. At least this Government has been consistent with its predecessors, whether red or blue.

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Our Director's statement to why Care Campaign for the Vulnerable was set up.

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Report from Marbrook Centre in Cambridge on the benefits to safety monitoring in communal areas for residents and staff.

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Dominic Grieve Westminster Speech 2018 on Care Campaign For The Vulnerable Safety Monitoring In Care Homes

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Care Campaign Government Proposal

"The evidence from Providers who have installed CCTV seems to me to merit careful attention and to be quite persuasive"

Dominic Grieve MP

Just some of the Care Providers who support our CCTV Safety Monitoring in Care Homes

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Download their 'Safety Monitoring In Communal Areas in Care Homes' document

Safe Place Scheme

Chiltern and South Bucks District Council SAFE PLACE SCHEME has called on Care Campaign for the Vulnerable to add our support to the initiative for those who are vulnerable in the community to get help if out and about and feeling scared , lost or confused.

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Care Campaign for the Vulnerable is learning of the pressures faced by conscientious led Care Providers striving to offer a caring and safe environment to both service users and staff. Safety monitoring is proving to be a invaluable care assist tool - bringing a more open and transparent culture into care homes as well as saving valuable resources within the care home sector and the NHS

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