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 Care Campaign For The Vulnerable

Care Campaign for the Vulnerable is learning of the pressures faced by conscientious led Care Providers striving to offer a caring and safe environment to both service users and staff. Safety monitoring is proving to be a invaluable care assist tool - bringing a more open and transparent culture into care homes as well as saving valuable resources within the care home sector and the NHS

Case Studies

After the death of our mother we collected her belongings placed in black bin bags...''

Added on 14th August 2020

''All large items of furniture are stored in a container that we have. Normally the families ask us to re home the clothes to others. Any personal belongings will go into the office and of large items are personal we would place in a box. Never a bin liner! We also keep their suitcases in storage when they arrive so we often use them. I do not think we have ever had a family member turn up to the home with clothes in a black bag so why would any care home do that leaving the home? Belongings must be respected.'' Andrew Geach, CEO Shedfield Lodge Care Home, Hampshire

The importance of dignity is often spoken about especially in the care of elderly living in care homes. Dignity should also be exceplified when a resident sadly passes away. Care Campaign for the Vulnerable is frequently told by families who are in grief upon arrival at a care home to pick up loved ones belongings or where the home carries this task out, loved one's worldly possessions are insensitively placed in ''undignified'' black bin bags.

Many families tell us that during Coronavirus when families couldn’t get in to remove loved ones belongings loved ones treasured possessions were ''insensitively'' placed in black bin bags gathered outside the home for grieving families to pick up. A daughter who recently lost her mother while in care spoke of the distress days after her mum passed away where she was denied visitation to be with her dying mother and then faced with carrying out her late mother's belongings in black bin bags and arriving back at home found many of her mother's treasured possessions from her inventory were missing.

“I felt my mother’s memory was tarnished. Black bin bags are associated with rubbish. It felt cold and heartless even if not meant that way it still felt it. Where was the dignity?. These were my mother’s much loved possessions and it was very upsetting to see half of them not handed over as well as put in black bin liners - especially as she had just passed away and I was denied a few minutes to be with her at the end even testing negative for Covid and wearing full PPE. Just insensitive beyond belief.'' C.G.

''The memory of our loved one was treated apallingly. Carrying out black bin bags was the height of disrespect as well as tarnishing our mother's memory''

''This is basic stuff, surely? I have heard so many things over the last few weeks about care homes and their lack of basic care. Don't get me wrong, there are some great care homes out there, but also some shockers. The industry needs a shake up! Rachel C ( LinkedIn)

'' I would have been faced with this myself when I went to clear my mother's room after she passed. Not only was I greeted with a confrontational receptionist who shouted in my face that I should have made an appointment due to COVID regulations (I was wearing a mask and gloves whilst she was NOT), but she insisted on making me wait in reception whilst she tantrumed to a colleague about y non-adherence to "regulations". Fortunately, there were other members of staff present who had arranged for boxes and, yes, black sacks, for me to put my mother's belongings in. The tantruming receptionist said that it was housekeeping's job to clear the room, which it would be had my mother not had me to do it, and that all her belongings would have been bagged up and left for me to collect. However, had I not cleared my mother's room myself, I would not have discovered that several items of clothing and personal items (hairbrush and small trinkets) were missing. I have written them off but treating our deceased loved ones with such utter disrespect is brutal. I feel for this daughter and send my condolences in her time of grief. My mother passed from natural causes and not from COVID.'' Lesley (FB)

''I witnessed this so many times when I was a support worker. Degrading and disgusting''... Ian

''A holdall is cheap and it doesn’t take much to avoid this. I have cardboard boxes in store for this, everything wrapped in tissue paper so each memory was like a hug.'' Francis (LinkedIn )

''So much for the value of human life! It's appalling that the grieving daughter was made to endure this. It's also disgusting that her deceased mother was treated with such disrespect''. Virginia (LinkedIn)

''The last Care home I managed we gave family time to spend in their loved ones room and take what they wanted and the rest we donated to charity shop of their choice. I am sure we all have loved ones and would not want to see bin liners used for their possessions. We also asked them to contact us when they were ready to come and get belongings - I know this has to be in reasonable time but it is how you say it to close ones that are grieving.'' Sandra (FB)

'I work in a nursing home and we have special cloth bags to put the clothes in for the families'.'

'We brought suitcases and holdall to take our mother's belongings out and the care home used black bin bags. We were so upset over the lack of dignity and my mother was a self funding resident''.

''Even though I made an arrangement to pickup my mother's things after she passed away and taken a large suitcase to take away her belongings, they were still placed in a bin bags. It is upsetting. It demeans and diminishes the person to whom the clothes and other items used to belong to. Items went missing too. Horrible experience considering how much money the home had been paid''. Diane (FB)

Care Campaign for the Vulnerable understands and accepts the majority of providers work hard to promote the dignity of their residents at all times. Care Campaign for the Vulnerable raises case studies when we receive an increase in concerns by families in care.

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Our Director's statement to why Care Campaign for the Vulnerable was set up.

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Report from Marbrook Centre in Cambridge on the benefits to safety monitoring in communal areas for residents and staff.

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Dominic Grieve Westminster Speech 2018 on Care Campaign For The Vulnerable Safety Monitoring In Care Homes

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Care Campaign Government Proposal

"The evidence from Providers who have installed CCTV seems to me to merit careful attention and to be quite persuasive"

Dominic Grieve MP

Just some of the Care Providers who support our CCTV Safety Monitoring in Care Homes

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Download their 'Safety Monitoring In Communal Areas in Care Homes' document

Safe Place Scheme

Chiltern and South Bucks District Council SAFE PLACE SCHEME has called on Care Campaign for the Vulnerable to add our support to the initiative for those who are vulnerable in the community to get help if out and about and feeling scared , lost or confused.

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Care Campaign for the Vulnerable is learning of the pressures faced by conscientious led Care Providers striving to offer a caring and safe environment to both service users and staff. Safety monitoring is proving to be a invaluable care assist tool - bringing a more open and transparent culture into care homes as well as saving valuable resources within the care home sector and the NHS

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