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 Care Campaign For The Vulnerable

Care Campaign for the Vulnerable is learning of the pressures faced by conscientious led Care Providers striving to offer a caring and safe environment to both service users and staff. Safety monitoring is proving to be a invaluable care assist tool - bringing a more open and transparent culture into care homes as well as saving valuable resources within the care home sector and the NHS

Case Studies

''My sister and other vulnerable residents served a shock eviction...''

Added on 26th July 2021

Care Campaign for the Vulnerable has been told of a distressing and shock announcement vulnerable residents with complex health issues are now faced with moving out of their care home with only 28 days notice. One relative contacted CCFTV for support telling us her sister and other residents are now faced with leaving their care home after families were told the home was' closing down.'

''My sister is a resident with four other extremely vulnerable adults in a Care Home. The facility has cared for them there during the past twenty years. Her placement is funded by the local County Council.


She is receiving end of life care, has Downs Syndrome, dementia, psychosis, is blind and almost totally deaf. Our mother died from Covid-19 in May 2020 and my sister is extremely vulnerable to this virus. We were told by phone on 16 July by the Care Provider that the home was to close in 24 days’ time and staff had been informed only the day before. We have learned from the authorities that by the 6th of August, my sister will be evicted.


My sister currently will not leave her room, due to her dementia and blindness, and she would not consent to move without being restrained and sedated. This will need to be planned with meticulous care. This period of notice is dangerous. No transition has been planned and no home has been identified as adequate for complex needs. We have put these complaints to the provider but have received no response other than an acknowledgement of receipt of our formal complaints. Indeed the executive informed us has gone on annual leave, as have crucial medical and psychological support staff and my sister's social worker.


We are deeply concerned for her and her fellow residents. We appreciate that the home will close, but the current timetable is hasty, dangerous and needs to be reversed. To be evicted at short notice would be a challenge to anyone but for someone facing the complex challenges that daily life presents to my sister, this could be life-threatening and I fear that she will not survive the move. Our parents died believing that this care home would keep her safe, I am only grateful that they are not here to experience the anguish that the haste of this move threatens for her and for her family and friends.


Previous to this announcement, the staff at the home have cared for my sister in an exemplary manner and are now losing their jobs. They continue to try to care for residents in a heroic manner while being expected to pack up the home within only two weeks.''

A response was sent to the family by the Social Worker of the Adult Disability Team after CCFTV made contact with them. It stated '' We appreciate this is a very distressing time for you and your family. We are actively and urgently exploring suitable long-term options for your sister. Following our discussions on Friday afternoon, I can confirm we are pursuing the options we discussed. We are working to ensure the best possible home is found for xxxxx and that the journey is reasonable, so you are able to visit her regularly. Please be assured we have xxxxxxxx well-being as a priority and fully recognise the impact this is having on you. xxxxxxxx social worker returns from leave tomorrow, however as I said on the phone, there is a duty worker available during office hours and we are here to support you. Please do contact us via email or telephone at any point. As soon we have an update, we will inform you.''

Care Campaign for the Vulnerable is supporting the family. If you have an interest in this case study please contact us at ccftv.cares@gmail.com

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Care Campaign for the Vulnerable is learning of the pressures faced by conscientious led Care Providers striving to offer a caring and safe environment to both service users and staff. Safety monitoring is proving to be a invaluable care assist tool - bringing a more open and transparent culture into care homes as well as saving valuable resources within the care home sector and the NHS

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