Case Studies

Read here Sunday Mirror, 24th April 2022 -https://www-mirror-co-uk.cdn.ampproject.org/c/s/www.mirror.co.uk/news/uk-news/desperate-families-demand-answers-after-26782018.amp

Care Campaign for the Vulnerable has been calling for the use of CCTV in care homes for several years. We believe that many of the sector’s troubles, i.e., family lack of trust and confidence, excessive safeguarding incidence, reported and unreported abuse events, a significant level of unexplained injuries and regular but repeated bad press, all point to a need for a radical solution.
Families are weary of the usual platitudes that follow an incident, which often are ‘resident welfare remains our top priority and ‘we will learn from this situation or ‘we have changed the management team' or ‘we have improved staff training’ yet every time providers’ fail to make meaningful changes that would bring much more transparency to the services vulnerable people receive.

During the years of campaigning, we have consistently faced pushback from providers who seek to use the ‘Privacy’ argument as a reason not to deploy monitoring systems. They often cite aspects of the Human Rights Act as to why they should not proceed with the transformational change that independent visual safety monitoring would provide. Yet that very same legislation under article three confirms that people have the right to be protected from ‘inhumane treatment' 'physical assault 'psychological abuse' in a health and care settings. We all know that on so many occasions, usually via hidden camera footage, we have witnessed acts of serious negligence and wilful abuses.

Many of the televised abuse exposes led to changes in legislation, yet no consequences followed that positively changed the day-to-day experience for most vulnerable people living in elderly care homes.

We should no longer accept in elderly care the “we don’t know how this happened “ response.