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 Care Campaign For The Vulnerable

It's time for the care sector to start thinking 'technology' smart. Not just for the protection and safeguarding of our most vulnerable but for the professionals who value their reputation as good, conscientious led Care Providers. Our most vulnerable and their carers deserve no less

Jayne Connery
Founder Care Campaign for the Vulnerable
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Case Studies

The Brown Family

Added on 30th June 2018

Joanne Brown's Mum tragically passed away after a 'fall' from her chair while in care.

A daughter contacted Care Campaign for the Vulnerable telling of the devastation her family feels after their mum 'fell' from her chair while in care , suffering catastrophic injuries resulting in her passing away in hospital ten days later.

One of the daughters Joanne Brown told Care Campaign they can't come to terms with the death of their mum when no answers to how she died have been given. She said ''We are distraught. I wouldn't wish this on our worst enemy. My sister was visiting mum and found her on the floor of her care home in absolute agony with a deep gash to her arm and severe cuts and she suffered brain damage. At the time of the incident it was reported no carers were in the lounge so no one knows what happened or why it happened. The way we were treated has been terrible. After our Mother passed away we didn't even know what they did with her body. No one told us anything , not safeguarding, police or the care home - except for a sympathy card and a apology. We are distraight we heard from the home asking if we could removed my mum's chair that she fell from- how insensitive. A family who just buried their mum without knowing the reason why. NO family should ever have to go through that after placing their family member in a care home. If the care home had safety monitoring in these communal areas we would have an explanation and maybe then it would be easier but not knowing is torture for us and we are heartbroken we have been treated so callously''.

Joanne Brown told Care Campaign the Authorities had investigated the incident and no criminal charges would be brought to the Care Provider. She told us '' A witness visiting another family at the time saw a resident lean over my mother - so all 'probability' released the lever to the chair which may have 'catapulted' her out of it. If Manager's knew there were challenging residents in the lounge, why then were they not monitored? It's not acceptable to say in all 'probability' - it's still not good enough and we buried our Mum on a 'probability'. Where else in society would this ever be allowed to happen?''


Accidents can happen anywhere, yes, even in care homes.

With the very best intentions accidents/injuries can and do happen especially when you are caring for people who are vulnerable, elderly and with poor mobility. It is the responsibility of a well led care provider to ensure all procedures are in place to prevent such accidents occuring but even with the best will in the world accidents can and still do sometimes happen. What can not be accepted though, is if a incident should occur, a family receiving no answers to how, why and when. Safety monitoring in communal areas would bring solutions to stop it happening again. It’s without doubt if no answers are forthcoming - families will inevitably and with good reason have a element of doubt.

Care Providers need transparency and of course this is for families to bring them peace of mind but also care staff who maybe accused wrongly of poor care practice or abuse. Lengthy investigations and a carers/care home reputation is at stake so why wouldn't a care provider want this level of protection and transparency for not just residents and families but employees.?

The Brown family is a tragic case but not an isolated one. Their Mother died from her injuries from an incident in her care home, a place she should have been safe. A family who will never get the answers to how their Mum died. No family should ever be subjected to this. All care providers need to adopt safety monitoring in communal areas and bring in a level of transparency and protection for all those who live and work in care homes.


Dominic Grieve Westminster Speech 2018 on Care Campaign For The Vulnerable Safety Monitoring In Care Homes

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Care Campaign Government Proposal

"The evidence from Providers who have installed CCTV seems to me to merit careful attention and to be quite persuasive"

Dominic Grieve MP

Just some of the Care Providers who support our CCTV Safety Monitoring in Care Homes

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Download their 'Safety Monitoring In Communal Areas in Care Homes' document

British Actress Aimi Macdonald is Care Campaign for the Vulnerable Ambassador - raising public awareness for better, safer, transparent care within the care sector.

I am delighted to be invited as a Ambassador to assist in this wonderful campaign instigated by Jayne Connery regarding CCTV security in care homes throughout the UK. This, I feel, will benefit carers, staff, residents and their families in the event of any dispute. As a relative of someone suffering with Alzheimers disease I have been involved with care homes over the last ten years and I feel the knowledge I have can contribute to this very important initiative

Safe Place Scheme

Chiltern and South Bucks District Council SAFE PLACE SCHEME has called on Care Campaign for the Vulnerable to add our support to the initiative for those who are vulnerable in the community to get help if out and about and feeling scared , lost or confused.

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It's time for the care sector to start thinking 'technology' smart. Not just for the protection and safeguarding of our most vulnerable but for the professionals who value their reputation as good, conscientious led Care Providers. Our most vulnerable and their carers deserve no less

Jayne Connery, Founder Care Campaign for the Vulnerable

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BREAKING NEWS: Public urged to speak up about experiences of care https://t.co/mc4wcxeUsn19/02/2019, 10:17am

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