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 Care Campaign For The Vulnerable

Care Campaign for the Vulnerable is learning of the pressures faced by conscientious led Care Providers striving to offer a caring and safe environment to both service users and staff. Safety monitoring is proving to be a invaluable care assist tool - bringing a more open and transparent culture into care homes as well as saving valuable resources within the care home sector and the NHS

Case Studies

Families contacting CCFTV call for safety monitoring to evidence unexplained injuries happening to our elderly in care homes

Added on 18th June 2020

THESE ARE DISTRESSING PHOTOS - IF YOU CONTINUE TO SCROLL DOWN PLEASE NOTE THESE PHOTOS WERE SUBMITTED TO CCFTV BY FAMILIES WE HAVE SUPPORTED AND CONTINUE TO SUPPORT IN MEETINGS WITH PROVIDERS AND SAFEGUARDING AGENCIES TO REACH OUTCOMES AND FIND SOLUTIONS. AT CCFTV WE UNDERSTAND AND ACCEPT UNWITNESSED INJURIES CAN OCCUR INNOCENTLY WITH NO ABUSE INTENT - HOWEVER, WITHOUT SAFETY MONITORING TO EVIDENCE UNEXPLAINED INJURIES THE ELEMENT OF DOUBT AND MISTRUST WILL ALWAYS REMAIN. THESE ARE DISTRESSING IMAGES AND THE FAMILIES HAVE GIVEN CCFTV PERMISSION TO USE AS PART OF OUR INFLUENCING PROVIDERS TO ADOPT SAFETY MONITORING IN THE CARE OF OUR MOST VULNERABLE ELDERLY AND PROTECT OUR GOOD, DEDICATED CARE WORKERS'' FAMILIES ARE TELLING CCFTV THAT BETTER TRANSPARENCY IN CARE HOMES IS REQUIRED. IF EVIDENCE IS NEEDED TO PROVE HOW INJURIES OCCUR TO OUR ELDERLY THEN WE NEED SAFETY MONITORING TO DO JUST THAT'' CARE CAMPAIGN FOR THE VULNERABLE

Families contact Care Campaign for the Vulnerable telling of their heartache when elderly loved ones many living with dementia, suffer unwitnessed injuries in care homes.

JOANNE'S DAD WEEKS BEFORE HE ENTERED A CARE HOME

''Our dad passed away from a diagnosis of sepsis and pneumonia while at the hospital after a transfer from the care home. My father sustained a severe tear to his arm after it was reported two male care workers moved Mr White from his bed to make it and while 'restraining' him in his chair the injury to his arm occurred. Our father became aggressive and frightened while at the home — before he arrived at the home, even in hospital he was engaging with everyone, laughing, chatting and we have videos to prove it. We know he had moments of challenging behaviour but it was normally triggered by events. The minute he went into the home he changed overnight. It was like he was frightened. Every day there would be different staff members on — agency staff — so the continued care wasn't' there.

Care workers at this home were not trained in dementia and the care delivery was shocking. Management at the time was not transparent and we had no duty of candour. Our family was forced to call a meeting to address the issues. At onw point we had to insist on the meeting. Our family is devastated we lost our dad too soon and to preventable neglect in a care home now rated CQC Inadequate. We support safety monitoring in the care of vulnerable people in care homes. During safeguard meetings to discuss our Dads' case everything was about being 'evidenced-based' regarding the carers statement but no visual evidence existed.'' Joanne

''My mum died five months after an unwitnessed fall in a specialist dementia respite care home. She came back to us in a terrible state including a very bruised arm due to an undiagnosed fracture. She never walked again after the fall. We had meetings prior to her death and the manager stated during the meeting '' we don't guarantee eyes are on them at all times'. In our family's opinion, if that's the case this indicates a need for safety monitoring in all care settings especially for elderly who live with dementia.'' Betty Mulholland.

''Inappropriate and disproportionate restraint happens in care. I visited my mum in her care home and found her with blood all over her top and on her sheets. I was forced to cut part of her clothing off as the blood had dried into her wound. No one batted an eyelid. The manager held no one to account - even though the night nurse admitted leaving her. Vulnerable elderly pass away prematurely through the result of poor and rough handling and wilful neglect. I moved our mother and the next care home was even worse! Care Campaign for the Vulnerable supported our family and then safeguarding took our concerns very seriously. Five carers were sacked. Finally, the authorities and agencies had to listen. Four care homes later, I fought to bring our mum home with support from CCFTV. She's now safe and well but it was the worst four years of our lives.'' Louise

Louise's mum sustained unwitnessed and unexplained bruising and injuries when in her care homes and told CCFTV her mother was 'just left'.

JOANNE BROWN'S MUM DIED AFTER SUFFERING DISTRESSING INJURIES AFTER' FALLING' FROM A CHAIR IN HER CARE HOME

''Our mother suffered terrible injuries in her care home when my sister visited and found her on the floor screaming out in pain asking for help. Our mum was crying, saying ‘help me’. She had a massive bump on her head and a really bad skin tear on her hand. “I was in shock. I didn’t know how this had happened because there is no way she could have done this herself. I feel like she was catapulted out of the chair. She was taken to Northampton General Hospital where X-rays revealed the extent of her sickening injuries. No staff were in the lounge area when the incident happened. Our mother died in hospital not long after. We still say that the injuries could not have happened just from a fall from a chair. My mother could not have done this herself being paralysed down one side. This ended up in a coroner's court and the verdict could only be reached as 'accidental ' because no evidence was available to what actually happened. We want to see safety monitoring in care homes and especially in the care of vulnerable elderly, many living with dementia who can't speak out. We received no answers to our mother's injuries, only a verbal 'sorry' from the provider'.' Joanna Browne.

Gina contacted CCFTV reporting her Grandmother Ellen suffered several falls in her care assited accomodation and the family's concerns were not listened to.


''Our Grandmother suffered six falls in a two week period and the last fall she sustained a serious gash to her head and a broken wrist. Our grandmother lived with dementia and had sensors fitted which were meant to alert carers every time she moved. She was found on the floor of her bedroom covered in blood and suffered hypertermia, suggesting she was there for a considerable amount of time. We know the bed sensors were unplugged and that her treatment, if not abusive, was at the very least neglectful. Our family are horrified and deeply distressed by what happened to our grandmother. We wanted answers and none were forthcoming. We support the use of safety monitoring in the care of four vulnerable elderly and the sooner the better. CCFTV supported us and after meetings were held it was said that 'lessons had been learned' and 'solutions put in place' so this wouldn't happen again. Our nana died weeks later in her new nursing home and we know this was because of her unwitnessed 'falls' and the serious injuries she sustained. We are heartbroken.'' Gina.

CARE CAMPAIGN FOR THE VULNERABLE STATEMENT

The above images are terrible tragedies that can only have left loving families bewildered and devastated. The pain of not knowing what happened to elderly loved ones will be compounding their sorrow, as significant injuries could support a range of different possible scenarios for the causes of such extensive injuries. The sad thing - yet again - is that CCTV safety monitoring would have provided conclusive evidence as to what happened to their loved ones and if these unwitnessed injuries (some proving fatal) could have been prevented. It is fine in many cases for the provider to claim they have been cleared of any 'wrongdoing' yet in the same breath confirm that no witnesses were actually present. How those two statements can result in a provider claim of ’no case to answer' must be as baffling for families at it is for CCFTV.

We have no doubt that most care providers would be horrified to think injuries sustained by residents in their homes could be anything other than 'unfortunate accidents'. The reality however is in the vast majority of cases, like above, they actually don’t know what happened. In such circumstances, and given providers choose not to adopt safety technologies to provide certainty, a wide ranging independent investigation is essential every single time. We say to gain trust and bring transparency to these horrific injuries that occur to our most vulnerable - isn't it time to wise up and start adopting safety montoring in care homes?

If you would like to contact any of the families in this case study please email your contact details and we will forward on with permission ccftv.cares@gmail. com

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Our Director's statement to why Care Campaign for the Vulnerable was set up.

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Report from Marbrook Centre in Cambridge on the benefits to safety monitoring in communal areas for residents and staff.

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Dominic Grieve Westminster Speech 2018 on Care Campaign For The Vulnerable Safety Monitoring In Care Homes

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Care Campaign Government Proposal

"The evidence from Providers who have installed CCTV seems to me to merit careful attention and to be quite persuasive"

Dominic Grieve MP

Just some of the Care Providers who support our CCTV Safety Monitoring in Care Homes

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Download their 'Safety Monitoring In Communal Areas in Care Homes' document

Safe Place Scheme

Chiltern and South Bucks District Council SAFE PLACE SCHEME has called on Care Campaign for the Vulnerable to add our support to the initiative for those who are vulnerable in the community to get help if out and about and feeling scared , lost or confused.

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Care Campaign for the Vulnerable is learning of the pressures faced by conscientious led Care Providers striving to offer a caring and safe environment to both service users and staff. Safety monitoring is proving to be a invaluable care assist tool - bringing a more open and transparent culture into care homes as well as saving valuable resources within the care home sector and the NHS

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