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 Care Campaign For The Vulnerable

Care Campaign for the Vulnerable is learning of the pressures faced by conscientious led Care Providers striving to offer a caring and safe environment to both service users and staff. Safety monitoring is proving to be a invaluable care assist tool - bringing a more open and transparent culture into care homes as well as saving valuable resources within the care home sector and the NHS

Case Studies

A family contact CCFTV to warn of 'Key Safe Boxes'

Added on 24th June 2020

A family sent Care Campaign for the Vulnerable photos showing upsetting injuries their late mother suffered when attacked in her own home after her key safe box was broken into and the intruder gained entry to their mother's home. The family want us to highlight the dangers to key safe boxes being displayed in public view which indicates a vulnerable person living there and placing them at risk. CCFTV has looked over extensive documentation and e mails sent by the family regarding their complaint and this is the family's account of events.

A daughter told us a distressing account to how their elderly mother was attacked in her own home after returning from a shopping trip. The key safe box outside her residence had been ripped from the outside wall and unbeknown to her when she walked into her home a intruder was caught ransaking it. Their mother was physically assaulted, suffering cuts and bruises before the offender fled. The family say the council, care home agency and key safe installation company have taken no responsibility to what happened to their late mother nor addressed their concerns to ensure this distressing experience isn't repeated on another vulnerable person.

'' Our family want justice. My mother was 83 years old when she was physically assaulted by an intruder in September 2019 who broke into her key safe and opened the front door and attacked her. I did complain to the local council as I believe the key safe was put in a place that made our mother more vulnerable. I heard back from the council stating they have conducted an investigation and conclude they acted correctly and there is no evidence of a break in. I’m absolutely outraged as that suggests my mum made up the break in and injured herself. My mum died last week and our family feel really angry at their lack of responsibility and insinuations. My mum was a social, outgoing and fun loving individual who was left scared of going out and living on her own.'' (Roz, daughter, London.)

The family reported the key box safe was ripped from the wall outside their mothers house and raised concerns it was not installed correctly.

The family say their late mother received cuts and bruising after fighting off the assault that left her ''traumatised''.

The family want to highlight the potential dangers of having key safe boxes that are placed outside properties in direct view giving a clear indication a vulnerable person lives there. Their mum allegedly aired her concerns regarding the safety of having a key box outside her home in public view and was allegedly advised by the installer on the day that ' it was too late to change her mind.'

Four months after the sickening attack her family and the neighbours saw how her emotional and physical health had been negatively impacted by this shocking incident and said their mother suffered anxiety and was fearful when left by herself. CCFTV was sadly informed that their mother passed away four months after the break in and say this was a contributing factor to the cause of her death.

Care Campaign for the Vulnerable contacted the local council on behalf of the family. We raised our concerns and asked that this family receive answers to questions they say have not been forthcoming and to highlight the potential risks when placing key safe boxes in public view. If key safe boxes are to be used then we would advise safety montioring on that property covering the area and not to be placed directly in public view. Better still, find an alternative and safer way to gain access. The local council representitive met with the family and Care Campaign for the Vulnerable and we requested a review of precedures on installing key safe boxes. The family have been promised the issues raised will be looked into.

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Our Director's statement to why Care Campaign for the Vulnerable was set up.

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Report from Marbrook Centre in Cambridge on the benefits to safety monitoring in communal areas for residents and staff.

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Dominic Grieve Westminster Speech 2018 on Care Campaign For The Vulnerable Safety Monitoring In Care Homes

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Care Campaign Government Proposal

"The evidence from Providers who have installed CCTV seems to me to merit careful attention and to be quite persuasive"

Dominic Grieve MP

Just some of the Care Providers who support our CCTV Safety Monitoring in Care Homes

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Download their 'Safety Monitoring In Communal Areas in Care Homes' document

Safe Place Scheme

Chiltern and South Bucks District Council SAFE PLACE SCHEME has called on Care Campaign for the Vulnerable to add our support to the initiative for those who are vulnerable in the community to get help if out and about and feeling scared , lost or confused.

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Care Campaign for the Vulnerable is learning of the pressures faced by conscientious led Care Providers striving to offer a caring and safe environment to both service users and staff. Safety monitoring is proving to be a invaluable care assist tool - bringing a more open and transparent culture into care homes as well as saving valuable resources within the care home sector and the NHS

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