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 Care Campaign For The Vulnerable

Care Campaign for the Vulnerable is learning of the pressures faced by conscientious led Care Providers striving to offer a caring and safe environment to both service users and staff. Safety monitoring is proving to be a invaluable care assist tool - bringing a more open and transparent culture into care homes as well as saving valuable resources within the care home sector and the NHS

Your Experiences

Milverton Nursing Home in Surbiton

How would you rate this care home?
Would you recommend this care home?
No

DO NOT SEND YOUR LOVED ONE TO THIS NURSING HOME.
My 92 year old Mother was referred to this NH by the CCG after discharge from Hospital in May 2019. She had an un-united fractured neck of femur and comorbidities. She also had a long history of depression/anxiety. During her short stay, I found she was regularly left without fluids to hand, her call bell was often left out reach or on the wall in its cradle. She was left isolated and lonely without any stimulation or social interaction and became increasingly withdrawn and depressed despite my daily visits. She told the family and a social worker that she was being roughly handled which caused marks on her body. In the family's opinion the care she received was sloppy and unprofessional.

A serious safeguarding incident occurred at the end of June, where the family where misled as to what had happened. At a meeting to discuss who was to pay for Mum's care (DST) the family discovered the truth. Later a Safeguarding Vulnerable Adults Review meeting chaired by the LA concluded that 'harm had occurred'.

My Mother passed away two weeks later at the beginning of August. When my Husband collected her personal effects 3 days later from her room, he found a sheet of paper containing her confidential medical information and my contact details left laying about on the floor!

The CQC later told the family in a letter that 'Milverton Nursing Home is not a service that specialises in supporting people with enduring mental ill health. As such, the staff were not trained to identify or respond to serious incidences of mental ill health.' The family do not understand why my Mother was referred to this NH in the first place.

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Slater and Gordon

Slater and Gordon

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Our Director's statement to why Care Campaign for the Vulnerable was set up.

We are sponsored by
No.1 Healthcare

Slater and Gordon

Click to the logo above to visit the Number 1 Healthcare Website

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Report from Marbrook Centre in Cambridge on the benefits to safety monitoring in communal areas for residents and staff.

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Dominic Grieve Westminster Speech 2018 on Care Campaign For The Vulnerable Safety Monitoring In Care Homes

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Care Campaign Government Proposal

"The evidence from Providers who have installed CCTV seems to me to merit careful attention and to be quite persuasive"

Dominic Grieve MP

Just some of the Care Providers who support our CCTV Safety Monitoring in Care Homes

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Download their 'Safety Monitoring In Communal Areas in Care Homes' document

Safe Place Scheme

Chiltern and South Bucks District Council SAFE PLACE SCHEME has called on Care Campaign for the Vulnerable to add our support to the initiative for those who are vulnerable in the community to get help if out and about and feeling scared , lost or confused.

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Care Campaign for the Vulnerable is learning of the pressures faced by conscientious led Care Providers striving to offer a caring and safe environment to both service users and staff. Safety monitoring is proving to be a invaluable care assist tool - bringing a more open and transparent culture into care homes as well as saving valuable resources within the care home sector and the NHS

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