Your Experiences

My mum was in this home for four years . Initially we thought it would suit her,at the time she went in she was fully mobile and enjoyed the activities.
Has time progressed mum had falls ,firstly a major head trauma,then a fall in which she suffered a fractured skull and brain bleed, later she suffered a broken hip .
Mums dementia was progressing but the care did not keep pace.
Numerous times we had meeting and spoke to the manager.

We reported problems to CQC and spoke to social service who upgraded our complaints to safe guarding .
Many times we were frustrated by the lack of even basic care .mum would be wet from spillage,her glasses would be lost . Her teeth would be lost it was a succession of failures .eventually her teeth were lost permanently. Her diet wasn’t changed ,and after more complaining we felt we could no longer go on with the situation.
After speaking to social services and asking to move my mum the home kindly served us with a 28 day eviction notice.
I would not recommend this home ,they state on their advertising repite and dementia, the approach of some staff is clear that they are not trained in any dementia care.