Care Campaign for the Vulnerable is learning of the pressures faced by conscientious led Care Providers striving to offer a caring and safe environment to both service users and staff. Safety monitoring is proving to be a invaluable care assist tool - bringing a more open and transparent culture into care homes as well as saving valuable resources within the care home sector and the NHS
Care Campaign for the Vulnerable has witnessed a significant surge in responses from families facing bans or restrictions, not only within elderly social care but also in the care of young adults. Numerous families report that when they voice legitimate concerns that go unaddressed, challenging care homes result in the issuance of restriction orders. These orders allege disruption caused by families, despite a lack of supporting evidence. The distressing fallout from such situations has far-reaching consequences, including negative impacts on mental and physical health. It is crucial to shed light on this issue and explore potential solutions for the benefit of families, carers, and the care sector.
Families expressing legitimate complaints face restriction orders, indicating a troubling pattern within the care sector. The absence of evidence supporting disruptive behaviour raises questions about the validity of these orders and their impact on the overall caregiving environment.
The repercussions of such restriction orders extend beyond the immediate concerns. Families embroiled in battles with care homes report experiencing severe mental health challenges, including heightened stress and anxiety. Moreover, the strain has manifested in physical health problems, presenting a multifaceted crisis for those already grappling with the responsibilities of caregiving.
It is essential to recognise that many carers and family members involved in these disputes are approaching retirement age themselves. The added stress and strain exacerbate existing health vulnerabilities, posing a risk to those dedicated to the care and well-being of their loved ones.
Transparent Complaint Resolution,
Encourage care homes to establish transparent mechanisms for addressing and resolving complaints, fostering a culture that values open communication.
Evidence-Based Actions,
Advocate for a more rigorous approach to issuing restriction orders, ensuring that such actions are based on concrete evidence rather than assumptions.
Supportive Interventions,
Promote the implementation of support mechanisms for families facing disputes, such as counselling services or mediation, to mitigate the mental and physical toll of these challenges.
Education and Training Invest in training programs for care providers to enhance communication skills, conflict resolution, and understanding of the diverse needs of families involved in the caregiving process. The prevalence of bans and restrictions in response to legitimate concerns is a pressing issue within the care sector. Care Campaign for the Vulnerable urges a reevaluation of current practices, emphasizing transparency, evidence-based decision-making, and supportive interventions. By prioritising the well-being of families and ageing carers, we can contribute to a more compassionate and effective caring environment for all stakeholders.
"The evidence from Providers who have installed CCTV seems to me to merit careful attention and to be quite persuasive"
Just some of the Care Providers who support our CCTV Safety Monitoring in Care Homes
Download their 'Safety Monitoring In Communal Areas in Care Homes' document
Chiltern and South Bucks District Council SAFE PLACE SCHEME has called on Care Campaign for the Vulnerable to add our support to the initiative for those who are vulnerable in the community to get help if out and about and feeling scared , lost or confused.
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Care Campaign for the Vulnerable is learning of the pressures faced by conscientious led Care Providers striving to offer a caring and safe environment to both service users and staff. Safety monitoring is proving to be a invaluable care assist tool - bringing a more open and transparent culture into care homes as well as saving valuable resources within the care home sector and the NHS