News

Ghyll Grove Care Home, Basildon Essex

Care Campaign For The Vulnerable Director Jayne Connery was very pleased to be offered another opportunity to talk over the benefits to CCTV safety monitoring in communal areas in care homes with Chief Operating Officer Paula Keys from HCONE. Ghyll Grove Care Home has recently been under public scrutiny after residents suffered ‘rough handling ‘ and were sworn at by some members of care staff. Paula Keys told Care Campaign “ This was immediately dealt with when evidence of poor practice came to light.'' Three years ago HCONE carried out a independent report into the use of CCTV safety monitoring in HCONE and spoke to staff , relatives and service users. The report came out favourable for the use of safety monitoring in care.

Ms Keys told Care Campaign “At the heart of what we do, our priority is to keep our residents and staff safe and happy. I and my staff are really proud we are known as the Kind Care Company because that is what we always aspire to be. However, things can go wrong and for our staff and residents to have added protection with safety monitoring is very much worth having further discussions on “.

Jayne Connery said after her visit to Ghyll Grove “ My visit on behalf of Care Campaign For The Vulnerable gave us the opportunity to discuss safety monitoring in communal areas with one of the biggest Care Providers in the UK. This meeting alowed us to talk openly about the many benefits safety monitoring will bring and has proven, in many care homes, to offer a more open and transparent culture for our dedicated care staff as well as our vulnerable residents. Poor practice, preventable and non preventable incidents can happen in care especially when looking after vulnerable people with dementia and by installing safety monitoring this would pick up any poor /good performance by staff, highlight potential risks to vulnerable residents, stop false allegations of poor practice against staff - bringing in solutions and offer reassurance to management teams, dedicated carers and families.''

Care Campaign would like to thank HCONE for inviting us to visit Ghyll Grove Care Home.