Care Campaign for the Vulnerable is learning of the pressures faced by conscientious led Care Providers striving to offer a caring and safe environment to both service users and staff. Safety monitoring is proving to be a invaluable care assist tool - bringing a more open and transparent culture into care homes as well as saving valuable resources within the care home sector and the NHS
CQC inspectors prioritise visits to homes on the basis of previous inspection outcomes. So good and outstanding homes are likely to be subject to less inspections than homes previously graded as requires improvement or inadequate. The concern that CCFTV has is that on many occasions a ‘Good’ or ‘Outstanding’ grade has followed from an announced inspection. So a provider is often aware that an inspection is occurring on a particular day and at a particular time. As a result records and documentation can be impeccable on that occasion with staff and ‘select families’ ready to meet inspectors with positive stories of care delivery on site. Care Campaign For The Vulnerable unfortunately has quite a few serious care concerns that have originated in homes with ‘good’ and even ‘outstanding’ inspection outcomes. The clear issue is that a CQC inspection is a moment in time review. It is not a consistent everyday ongoing assessment of a care service or a hospital performance.
It is very disappointing that CQC as the sector regulator has not embraced safety and monitoring technologies to better protect vulnerable people. It surely would not be difficult for the regulator to insist that over time all new applicants seeking to provide care must include the use of such systems at the care facility they wish to register to ensure much needed transparency. In addition, following a poor inspection it should also be a requirement for that provider to install such systems to allow for everyday monitoring.
The regulator isn’t failing the sector just because it is under resourced. It is failing the sector because of an unwillingness to change and mandate technologies that could allow their inspectors to review care facilities with much more frequency and on an 'out of hours’ basis. It is not impossible to imagine inspectors logging into care home systems and actively reviewing the delivery of care in real time. Hiding behind the Privacy/Dignity tenets has only enabled abusers and permitted the proponents of poor care to prevail.
"The evidence from Providers who have installed CCTV seems to me to merit careful attention and to be quite persuasive"
Just some of the Care Providers who support our CCTV Safety Monitoring in Care Homes
Download their 'Safety Monitoring In Communal Areas in Care Homes' document
British Actress Aimi Macdonald is Care Campaign for the Vulnerable Ambassador - raising public awareness for better, safer, transparent care within the care sector.
I am delighted to be invited as a Ambassador to assist in this wonderful campaign instigated by Jayne Connery regarding CCTV security in care homes throughout the UK. This, I feel, will benefit carers, staff, residents and their families in the event of any dispute. As a relative of someone suffering with Alzheimers disease I have been involved with care homes over the last ten years and I feel the knowledge I have can contribute to this very important initiative
Chiltern and South Bucks District Council SAFE PLACE SCHEME has called on Care Campaign for the Vulnerable to add our support to the initiative for those who are vulnerable in the community to get help if out and about and feeling scared , lost or confused.Read more
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