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 Care Campaign For The Vulnerable

Care Campaign for the Vulnerable is learning of the pressures faced by conscientious led Care Providers striving to offer a caring and safe environment to both service users and staff. Safety monitoring is proving to be a invaluable care assist tool - bringing a more open and transparent culture into care homes as well as saving valuable resources within the care home sector and the NHS

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A Open Letter To All UK Newspaper Editors...

24th May 2020

These upsetting images are vulnerable residents in care homes we have supported. Elderly suffering unwitnessed and unexplained injuries - in some cases causing premature death.

Dear Editor,

Our primary focus at Care Campaign for the Vulnerable is to ensure the safety and welfare of older vulnerable people. We work with families on behalf of those living in Care Homes and loved ones in receipt of community care services.

We have had an ongoing public campaign for the use of safety monitoring in all care facilities. It’s our goal to end the injustice of poor care, of abuse and negligence and specifically to eradicate the incidence of ‘unexplained injury’.

Please see the attached photographs. In each case, the subject themselves or their advocate has approved the use of the said photograph for the purposes of our campaign. All photos are examples of ‘unexplained injury’.

In most cases families were contacted by the care provider and upon arrival at the care homes to see their vulnerable family member, basically found them in this condition. When an explanation was requested, virtually in all cases providers essentially summarised the incident as one involving ‘unexplained injuries.

So, no witness apparent, no certainty that injuries were not malevolently sustained, no statements from staff or other residents and in all cases no ability for the resident to explain what had happened given their lack of capacity. In the absence of safety monitoring, no opportunity afforded to specifically revisit staff training and adopt preventative strategies to ensure no repeat injuries. Just banal acceptance that ‘we don’t know how it happened’.

This travesty must end.

How can it be acceptable for this to be ‘standard fare’ in the 21st century when technologies are available to ensure untoward events can be recorded and footage available to confirm to families how injuries are sustained. How do we know in the absence of such technology if residents are safe and their welfare adequately protected?

The enclosed photos are horrific. We are sent photos daily of unexplained injuries in care by families in turmoil. Imagine turning up at a care home to find your mother or father in that condition.

We have circulated a sample to the CQC regulator and to a number of Trusts and Clinical Commissioning Groups. Whilst on occasion a safeguarding process was triggered, in most cases, the lack of evidence resulted in no further action being taken. Even matters referred to the Police ended up back in the safeguarding process because no evidence existed to suggest criminal activity. But the reality is no one knows for sure.

The single biggest disappointment, however, is despite over 100,000 safeguarding referrals over the last few years, nothing changes. The sector continues to deliver care without being mandated to introduce technologies that would create complete transparency, provide families with essential reassurance and basically ensure vulnerable people are protected.

During the Covid19 lockdown, regulators abandoned the inspection process, local authorities didn’t visit sites and families were excluded from visiting, all in the name of containing the infection. Meanwhile, vulnerable people died in their thousands, often alone and in unknown conditions. Safety monitoring would have provided families with all of the information they needed around the circumstances of their loved one’s death. It would have enabled regulators to have visibility as to the standard of service during the lockdown period. Instead, no independent third party had or continues to have any oversight of care delivery in virtually all of the 16000 care home locations across the UK.

When you view these photo’s, when you reflect on the many safeguarding’s every single year, when you consider debacles such as Winterbourne View, Whorlton Hall, Orchid View, The Granary etc as being just the tip of the shameful iceberg, then it’s simply easy to conclude that society has abandoned its elderly vulnerable citizens.

MSM has the ability to raise national awareness as to this social care shambles we deem acceptable for our elderly. You have the ability to harness public outrage and shame this Government into advocating on behalf of the hundreds of thousands of vulnerable people in care homes and in the community. To date, they have been forgotten.

It is our hope that you will consider supporting the Care Campaign for the Vulnerable and demand independent safety monitoring is mandatory for all U.K. care providers.


Care Campaign For The Vulnerable would like to sincerely thank all the families who submitted photos of loved ones who suffered unwitnessed and unexplained injuries while in care homes and supporting our work influencing the sector to adopt safety monitoring in the care of our most vulnerable.

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Our Director's statement to why Care Campaign for the Vulnerable was set up.

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Report from Marbrook Centre in Cambridge on the benefits to safety monitoring in communal areas for residents and staff.

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Dominic Grieve Westminster Speech 2018 on Care Campaign For The Vulnerable Safety Monitoring In Care Homes

Download our

Care Campaign Government Proposal

"The evidence from Providers who have installed CCTV seems to me to merit careful attention and to be quite persuasive"

Dominic Grieve MP

Just some of the Care Providers who support our CCTV Safety Monitoring in Care Homes

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Download their 'Safety Monitoring In Communal Areas in Care Homes' document

Safe Place Scheme

Chiltern and South Bucks District Council SAFE PLACE SCHEME has called on Care Campaign for the Vulnerable to add our support to the initiative for those who are vulnerable in the community to get help if out and about and feeling scared , lost or confused.

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Care Campaign for the Vulnerable is learning of the pressures faced by conscientious led Care Providers striving to offer a caring and safe environment to both service users and staff. Safety monitoring is proving to be a invaluable care assist tool - bringing a more open and transparent culture into care homes as well as saving valuable resources within the care home sector and the NHS

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