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 Care Campaign For The Vulnerable

Care Campaign for the Vulnerable is learning of the pressures faced by conscientious led Care Providers striving to offer a caring and safe environment to both service users and staff. Safety monitoring is proving to be a invaluable care assist tool - bringing a more open and transparent culture into care homes as well as saving valuable resources within the care home sector and the NHS

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No contact with my 91 year old mum who lives with dementia brings me deep anxiety...

28th June 2020

Families are contacting CCFTV desperate to now visit loved ones unable to have garden visits or receive phone calls from loved ones. Diana, a daughter from Upminster spoke to CCFTV telling of her mental anguish unable to have face to face visits or phone contact because her 91-year-old mother has advanced dementia. Diana told us that she has visited her mother every day for the past six years at her care home and assists with her mother's care delivery before restrictions were enforced.

“My mother is in a nursing home in Upminster. She has advanced dementia and confined to her bed. She is on the top floor and I have not seen her or had any contact by phone or facetime as she cannot communicate since my last visit in March. I cannot get any answers to when it might be that I can visit even though I understand guidelines have now been put in place. Could you please help me with any information. I have emailed my local MP for Brentwood and also Public Health England but a complete waste of time and no avail.

'' It is now over three months since I was able to visit my elderly Mother who is bed-bound and unable to communicate and without any form of contact. I am now suffering from mental stress and anxiety.''

I would like to say I completely understand why they need to keep everyone safe especially residents and care workers and I would like to take this opportunity to thank everyone from the bottom of my heart for your dedication in looking after Mum and keeping her safe. I also realise the coronavirus is here to stay and we need to learn a new normal.

''Who knows how long she has left...''

My Mum is now 91 years of age and who knows how long I have left to spend with her I appreciate that the guidelines need to be followed but I have now heard that many care homes are allowing family visits to their loved ones in gardens but this is not possible with my Mother as she is bed bound I am hoping the home will allow me her daughter and care partner to have face to face visits. As not seeing my Mum is becoming unbearable for me and as I am desperate to see her it is affecting my health and mental welfare”.

CCFTV is supporting Diana and all the families that contact us on this issue. If you have a interest in this, please forward on your contact details to ccftv.cares@gamil.com and we will forward on.

Ref https://www.carecampaignforthevulnerable.com/news/952/care-campaign-for-the-vulnerable-ask-care-providers-to-consider-relaxi/

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Care Campaign for the Vulnerable is learning of the pressures faced by conscientious led Care Providers striving to offer a caring and safe environment to both service users and staff. Safety monitoring is proving to be a invaluable care assist tool - bringing a more open and transparent culture into care homes as well as saving valuable resources within the care home sector and the NHS

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