Can We Help?

IMPORTANT NOTICE

As of 1st July 2023, it's regrettable to announce that CCFTV will now charge a nominal fee for our support service. This will cover administration costs only. CCFTV has offered a voluntary service for over seven years, that sadly in this current climate and with the increase in families requiring our support, is no longer achievable. However, CCFTV will offer a voluntary service if you are in receipt of a disability benefit or Universal Credit. (T&C will apply).

T&C will be available on request

CAN CCFTV HELP?

ccftv.cares@gmail.com

CCFTV OFFERS DIRECT AND PRACTICAL SUPPORT TO FAMILIES WITH LOVED ONES IN CARE HOMES BY ATTENDING BEST INTEREST /DST ASSESSMENTS AND REVIEW MEETINGS. WE ALSO SUPPORT OUR CARE WORKERS. Due to the current climate, we now charge a nominal fee for our support service (set out in our T&C)

WE ARE LEADING MEDIA COMMENTATORS ON ELDERLY SOCIAL CARE ISSUES, PARTICULARLY DEMENTIA CARE.

MEDIA ENQUIRIES

ccftv.media@gmail.com

If you are worried about an elderly person in a care setting or want to discuss anything to do with elderly care, care home evictions, concerns with care or even tell us about good care practice or want to know more about our safety monitoring in care homes initiative, please contact Care Campaign for the Vulnerable in strict confidence at ccftv.cares@gmail.comFamilies: Important to Note

Our aim is to work with care providers to help influence the use of safety monitoring in care homes. Families should be aware that if we are asked to attend meetings to offer support, care providers may include CCFTV in their search to learn more about our safety monitoring in care homes initiative and seek our advice in adopting safety monitoring as well as attend our events.

We always endeavour to work with care providers/care professionals to prioritise and help safeguard vulnerable elderly residents who may have no advocates or family members to speak up for them.

Care Campaign for The Vulnerable is a not-for-profit, national, safety in eldercare organisation helping to raise awareness for better transparency and safety in all UK care and nursing homes.

For families that contact us for help regarding care concerns, our immediate advice is:-

If you are worried about a loved one in a care setting or have serious concerns for any other resident please contact the local adult safeguarding team in that area and the CQC (England ) Care Quality Commission, (Wales) Inspectorate Wales, (Northern Ireland ) RQIA. (Please see LINKS section).

If we are sent any evidence of elderly abuse or neglect, we have a responsibility to inform the appropriate authorities.

Care Campaign for the Vulnerable has the first-hand experience of loved ones living with dementia in care homes and we understand the emotional toll this can sometimes take on a family and their carers. If you raise an issue with a care home manager/complaints department or Regulator and are not satisfied with the outcome you can talk to us via our CONTACT page or email direct to ccftv.cares@gmail.com - we will get straight back to you. Before we agree to offer our support CCFTV terms and conditions will be forwarded and if our support is accepted, must be adhered to.

If you are a family or a care worker thinking of taking your concerns to the media to raise awareness on an unresolved care issue, you can contact CCFTV for free advice and in complete confidence at ccftv.media@gmail.com (There will be a charge for this service)
See Care Campaign for the Vulnerable in the national media https://www.carecampaignforthevulnerable.com/campaign_press.php

Care Campaign for the Vulnerable Daily Express report:

https://www.express.co.uk/news/uk/1141281/care-home-crisis-uk-cctv-installed-save-the-nhs-money-ambulance-elderly

If you are a business and interested in the safety and good care of our elderly and our influencing of the care home sector to adopt safety monitoring, please send your contact details to ccftv.cares@gmail.com and we will forward on our sponsorship form. WE DO NOT ACCEPT INDIVIDUAL DONATIONS BUT PLEASE CONSIDER DONATING INSTEAD TO BRACE - ALZHEIMERS UK https://www.alzheimers-brace.org/donate/donate-now/5

Care Campaign for the Vulnerable organises and hosts important care events

Professionals in care team monthly meetings

Care Campaign for the Vulnerable visits care homes to influence the use of safety monitoring

Care Campaign for the Vulnerable supports our dedicated care workers

Care Campaign for the Vulnerable invited to speak at prestigious care industry events

Care Campaign for the Vulnerable Inspiration In Care Awards October 2019

CCFTV support families with loved ones in care homes

WHAT PEOPLE ARE SAYING ABOUT CCFTV "I can't say thank you enough for your prompt support, passion, kindness and most of all the time and energy you commit to helping others. Without you your advice and help we would never have been able to cut through the 'system' of the care sector and have our experience supported so clearly and strongly. It has been such an eye-opener to really see the shockingly dreadful things that happen to our elders, not only our mum's experience but all the human injustice that Covid 19, especially, has revealed this year is incredible - and of course 'hidden' until one is midst in that the shared experience. On a personal note, I just can't find the words to thank you enough - i know our battle with our late mums care home is far from over but your guidance has been invaluable and back in august - when you think and feel you are all alone and going totally mad because nothing adds up or makes any sense or has any joined-up thinking - you were there help our family see that it was not our fault and to back us - when everyone else is too scared to speak out, you did and you made people sit up and listen. Thank you so much. I know you understand the pain of this all - and this time of year it is a whole lot worse,( if it can get any worse ) ... its always there" .J.P.

"After an incredibly long and exhausting battle with Social Services, they have finally agreed to pay the top-up for Mum to move from a first floor to a ground floor room. It took the local MP - Kelly Tolhurst, Care Campaign For The Vulnerable, an excellent OT, Jarmans Solicitors and many months of 'not giving up ... with a mountain of paperwork, emails and numerous frustrating phone calls ... but it appears we are finally there" - J.D.

You helped my daughter and me when we were at our lowest point with my Dad's illness. My daughter sent emails to the relevant people voicing our concerns and after adding Care Campaign for the Vulnerable on our emails we were finally heard. Thank you enough for taking the time to talk to my daughter and offering your help. At such a low time for us it was our lifeline. Jo.

"Thank you so much CCFTV for all your support." - M.D

"Thanks to CCFTV who have held my hand (figuratively speaking) for the last 4-5 weeks, while I navigated the very difficult world of "Local Authority Care / Elderly Social Services" for my mum who has dementia" - K.F

"This week they moved my Father to a much larger room. All sorted out now. Thanks to you Care Campaign For The Vulnerable." - G.N

"Thank you again Care Campaign for all your help - incredible support for no fee" - R.F

"I can't thank you and Care Campaign For The Vulnerable enough for guiding me through. Your help has been inspirational" - D.D

"Thank you, Care Campaign For The Vulnerable gave me the confidence to deal with problems in my Mum's care home. What you are doing is amazing. Not everyone has the experience or know how to deal with the system. Amazing". - P.D

"Last year my 90-year-old Grandmother was neglected by the persons responsible for providing her with 'care'. This preventable neglect left her with many injuries and resulted in her being hospitalised for over five weeks. The providers of the care were not forthcoming with answers and extremely dismissive, uncaring and at times quite aggressive. This left us feeling helpless as a family and not knowing where to turn. This is where Jayne and Care Campaign...stepped in giving us the support and advice we so desperately needed. Eventually, Social Services did find the care provider had neglected my Grandmother. I don’t think we would have got this outcome without Jayne’s guidance, care and knowledge and for that, we will be forever in her debt". - G.B

CCFTV Founder is a committed, tireless, articulate and passionate advocate for better dementia care and particularly championing safety monitoring throughout public areas of care homes throughout the UK. She has single-handedly created the Care Campaign for the Vulnerable initiative herself while being the primary care partner to her Mother who lives with dementia. She is a leader and a supportive collaborator who is full of energy and creative ideas." - S. Macauley (Dementia Advocate and Coach)

CCFTV are working tirelessly to raise awareness of the problems faced by those living with dementia. They also support the charity BRACE which raises funds for research into dementia and as a Trustee I am really pleased that she is so willing to give her time to this." - Heledd Wyn (Estate Planning, Long Term Care & Asset Protection (Solicitor and TEP) and Trustee of BRACE Alzheimers UK)

"Thank you much for all your help and guidance... invaluable. We got there in the end" - J.D

"Thank you for your advice Care Campaign for the Vulnerable. I know this will improve things in my Mother's care home and I know where you are should I need further advice or help." - H.W

"I was at breaking point and agreed to help from Care Campaign For The Vulnerable. I can't believe the difference it has made having you there as my advocate. I would recommend anyone who is having problems in the care sector to seek their advice. Thank you for being beside me. With guidance and support, I had the confidence to put my point across and to actually be heard. I can't thank you enough for the help you have given me. I will be forever grateful." - T.M

"What a fantastic initiative. Well done. Happy to support you in your efforts." - Paul Schenk Griffin Care Homes

"A great debate on an important issue. Thank you Care Campaign for the Vulnerable" - Prof Martin Green OBE Care England

''I continue to follow your exceptional advocacy and I couldn't be more impressed. The vulnerable in society are so fortunate to have CCFTV on their side'' J H, Former CEO Care Provider

CCFTV is so much more than lead advocates for safety monitoring in carehomes. Supporting families and care workers at times of stress and celebrating all that's good in care too.' Robert Myers, Head of Care Parhways, Marbrook Centre

I've been overwhelmed with the support and information I've received from Care Campaign for the Vulnerable. I really could not have coped with the pressure over the last few weeks if it hadn't been for the constant contact I’ve had from this organisation. My Mother’s situation started to change at such a speed when they become involved. I will always be grateful for the vast amount of knowledge, comfort and support the Care Campaign for the Vulnerable has provided my mother and myself with. Thank you. TG

CCFTV will be delighted to know that the council and the care home finally, at the very last minute, agreed on a deal to keep my dad in the care home, at least for the foreseeable future. And if he has to move, it will be to a good care home which is in the village where both myself and my sister live, so we will be able to see our father on a regular basis. Our family want to thank you for all your support and putting us in contact with the CQC and supporting us which added weight to our argument to keep our dad in the care home where he feels safe and happy”. RG

Our family was faced with a threat of a care home eviction recently and Care Campaign for the Vulnerable was the ONLY organisation that offered support and gave us a guarantee that they wouldn't let any harm come to our Mum. MP's, Local Authority, Adult Safeguarding and even the CQC - none of them were any help against a private nursing home. It's wrong that protection and support should have to come from not-for-profit groups like CCFTV - but we are so grateful they exist. H.B.

I can't thank you enough Care Campaign for the Vulnerable for the help you have offered me to see my lovely husband again. I am so grateful and appreciative. C.T.

I would like to say a big thank you to you for all your input and mostly for being in my corner - your willingness to help was astounding. N.F.