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 Care Campaign For The Vulnerable

Care Campaign for the Vulnerable is learning of the pressures faced by conscientious led Care Providers striving to offer a caring and safe environment to both service users and staff. Safety monitoring is proving to be a invaluable care assist tool - bringing a more open and transparent culture into care homes as well as saving valuable resources within the care home sector and the NHS

Case Studies

Rise in unexplained and unwitnessed injuries coming to CCFTV

Saturday 23rd April 2022

Read here Sunday Mirror, 24th April 2022 -https://www-mirror-co-uk.cdn.ampproject.org/c/s/www.mirror.co.uk/news/uk-news/desperate-families-demand-answers-after-26782018.amp Care Campaign for the Vulnerable has been calling for the use of CCTV in care homes for several years. We believe that many... More

“Our family only want answers to how these injuries occurred to our loved one in a care home …”

Sunday 6th March 2022

Every week CCFTV is sent distressing photos of serious injuries to elderly loved ones through unwitnessed incidents in care homes. Families are contacting us saying that not knowing how these "devastating " injuries occur and often result in a loved one passing away soon after, leaving them unable t... More

Our family is distraught seeing mum suffer neglect …and in a CQC rated Oustanding care home

Saturday 19th February 2022

Care Campaign for the Vulnerable raises awareness on the need for safety monitoring in UK care homes, particularly in the care of elderly living with dementia. Reports of unwitnessed injuries are regularly reported to us and families and carers say there is little or no transparency surrounding man... More

Care Home refused us entry to be with mum while she died and now are refusing to let us see her care records...

Friday 18th February 2022

Carol and Jackie with their late Mum and Dad. Sisters Carol and Jackie were prevented from being with their mother while she was dying in her care home during the first lockdown and now say the care provider is refusing to let them see her care notes, which is affecting their grieving process.... More

I am bringing my mum back home with Alzheimer’s, after nine years living in a care home

Friday 4th February 2022

Care Campaign for the Vulnerable is contacted by families requesting support to bring a loved one out of a care home and back home due to the ongoing visiting restrictions and current staffing crisis. During this process, CCFTV will attend best interest meetings and will only agree hom... More

Families respond to Downing St rule breaking during national lockdown

Thursday 3rd February 2022

Barbara’s story in response to 10 Downing Street rule-breaking during national lockdown This is only one story that you have heard thousands of times about the elderly being failed by the care system. My mum is called Barbara and approximately eight years ago I noticed things started to ch... More

My 90 year old mother was evicted from her care home because she was ''non compliant''

Thursday 2nd September 2021

Care Campaign for the Vulnerable receives regular correspondence from families reporting elderly loved ones being served notice to leave their care home because families only raise legitimate care issues. CCFTV supports more families with threats of eviction than any other care issue. One daughter ... More

''My sister and other vulnerable residents served a shock eviction...''

Monday 26th July 2021

Care Campaign for the Vulnerable has been told of a distressing and shock announcement vulnerable residents with complex health issues are now faced with moving out of their care home with only 28 days notice. One relative contacted CCFTV for support telling us her sister and other residents are no... More

''Concerns in my late Dad's care during Covid is now substantiated after a reinvestigation - we need an urgent public inquiry

Monday 21st June 2021

A 75-year-old former Falklands hero from Yeovil in Somerset who was diagnosed with Alzheimer’s/dementia in 2020 sadly passed away in February 2021. His grieving daughter told CCFTV her Dad was systematically failed in care during the Covid pandemic. She said a re-investigation to the ne... More

Our late mother's fall was evidenced by CCTV... her family couldn't view the footage to give us peace of mind...''

Friday 18th June 2021

Care Campaign for the Vulnerable supports families in care that come to us reporting unwitnessed falls and how this can bring severe deterioration in the health of a loved one. The sudden decline often leads to a much loved relative sadly passing away and families tell us this is unacceptable when ... More

''A' buy out' scheme will see vulnerable elderly residents, including my mum, faced with eviction...''

Friday 11th June 2021

A daughter contacted CCFTV telling of a situation that has unfolded over the last two weeks within her mother’s care home setting of a company ‘buy out’ taking place and on completion of the contract and transfer of ownership, the new Care Provider/company have issued lette... More

''Failing to recognise the mental well being of our most vulnerable during the pandemic requires serious reflection...''

Thursday 13th May 2021

Care Campaign for the Vulnerable has campaigned since April 2020 for a public inquiry on the handling of the Covid pandemic in the care of our most vulnerable. Families and advocates are contacting CCFTV wanting to tell us their experiences during the Covid 19 pandemic and why they are relieved a p... More

“Our late Grandad was let down with his care...he's not just a COVID statistic...''

Saturday 8th May 2021

Families contact CCFTV reporting loved ones suffering neglect saying the Covid pandemic did bring the sector many challenges but this must not be used as an excuse for delivering substandard care during a time families were restricted from entering care homes. A granddaughter CCFTV is supporting t... More

''My vulnerable mother was evicted from her care home and funding stopped.... its been a nightmare.''

Wednesday 28th April 2021

''My mother's care home was absolutely adamant that she had to leave. I did find a new home which I was really happy with and who were happy to take my mum but because the home tried to evict mum under the context of her ¨needing general nursing home care¨ the CHC team then said that she cou... More

''My mum has MS and now told she has to leave her care home that she loves, due to cost...''

Monday 26th April 2021

''My Mum is eighty years old and she has been in a nursing home (which she chose) since 2017. She has MS and has deteriorated rapidly since my Dad died seven years ago. Her nursing home is wonderful and she is so happy there and so well cared for and is now extremely distressed that the local autho... More

''My mother was told she couldn't return back to her care home.... ''

Sunday 11th April 2021

''My mother had been a resident in a Care Home in Northumberland for the last two and half years until Thursday, April 8th 2021. She is the sweetest, most unassuming and caring lady, until three consecutive admissions to the hospital in the last three months due to the neglectful care within this h... More

''Mum's been served notice to leave her care home after I asked for essential carer status .''

Friday 9th April 2021

Care Campaign for the Vulnerable is contacted by loved ones telling us elderly relatives are served shock eviction notices when they ask for essential caregiver status. The Government recently announced a relative could have regular access to loved ones if they required more one to one care, needin... More

Families still ''fighting for access'' to gain essential caregiver status...

Saturday 3rd April 2021

LYN AND HER HUSBAND The easing of care home visitation restrictions has brought families much joy telling us they've been apart from loved ones for nearly a year and being able to see and hold their hand again has been long-awaited. However, CCFTV is concerned after receiving corresponden... More

Families “battling” to visit loved ones are forced to contact the Samaritans

Saturday 3rd April 2021

Care Campaign for the Vulnerable is shocked when told during conversations with family members battling for visitation in a care home, they have been forced to contact the charity Samaritan's after having feelings of hopelessness. One mother fought for six months to gain access to her sic... More

''My aunt had Do Not Attempt CPR (DNACPR) placed against her wishes... ''

Saturday 20th March 2021

Care Campaign for the Vulnerable is receiving an increase in concerns being told to us during the Covid pandemic regarding elderly loved ones having Do Not Attempt CPR (DNACPR) placed on them and saying this was against their loved one's wishes or without close family members being consulted. CC... More

“Our mother needed lots of assisting with eating and drinking during lockdown...the carers didn’t always have the time...''

Saturday 20th March 2021

Care Campaign for the Vulnerable leads the call for a public inquiry on the Governments' handling of care homes during the Covid pandemic. We are contacted by families telling us their distressing experiences unable to help assist elderly loved ones with care needs. CCFTV understands that many prov... More

''My mum was left with a fractured collar bone for FOUR days with no medical help... now SHE is being evicted''.

Friday 12th March 2021

Please be aware that if you scroll down you will see a distressing image of an injury. We have been given permission by the family but we never show identity. CCFTV supports families in these case studies and we are lead influencers on the use of safety monitoring in the care of our most vul... More

''A significant delay in medical help I believe cost a resident his life...''

Wednesday 10th March 2021

Care Campaign for the Vulnerable has been contacted by a care worker telling us that an elderly resident did not receive medical attention quick enough after suffering two serious falls that resulted in him sadly passing away. The following statement is her own account and we have conta... More

''How our Dad died in hospital has left our family traumatised...''

Tuesday 2nd March 2021

''My father was a carer for my mum but sadly in 2019 after a brain haemorrhage, she had to go into a care home. He visited her every day to help feed and take care of her and they were both affected by the lockdown where he was only able to see her through the window. It broke his heart in many wa... More

''We visited our Dad, who has since passed away, and we were shocked when he was brought out in a wheelchair and couldn't speak....''

Sunday 28th February 2021

''Our Dad was in a care home from November 2019 until his admission to the University of Southampton General Hospital on 11th August 2020. We sadly lost our Mother in August 2019, (our Dad’s carer). I and my sister then took a full-time interest in our father's health and wellbeing. During Da... More

''Our mum died soon after we were told that she wasn't nearing the end.. we missed our chance to say goodbye...''.''

Monday 22nd February 2021

Care Campaign for the Vulnerable is receiving an increase in the number of distressing reports saying care homes and GP's 'falsely' reassure families that loved ones are not nearing the end but then they miss the opportunity to say their final goodbye when suddenly and unexpectedly they pass aw... More

''How many more elderly residents failed in care will be reported as ''lessons learned..?''

Sunday 14th February 2021

Julie's mother Veronica died after she suffered failings in her care. An investigation recommendation outcome report saw ''lessons to be learned...''. Families Care Campaign for the Vulnerable support says this is never good enough and elderly who suffer failings in care that bring on a severe ... More

“I witnessed abuse but nothing was done....”

Monday 8th February 2021

Care Campaign for the Vulnerable receives correspondence from care workers telling us about the difficulty they face when speaking out to their employers about neglectful care often resulting in being ostracised and forced out of a job. ''I know several people who have had a horrific experi... More

''Dad went into respite for three weeks... during this time he was rushed to hospital and sadly passed away...''

Saturday 6th February 2021

Care Campaign for the Vulnerable receives correspondence from families worried about unexplained injuries happening in care. This is even more distressing families say, during the COVID family visitation restrictions. We continue our call for the use of safety monitoring in communal areas in all ... More

''I raised concerns over abuse and as a long serving home manager, I was forced out of my job for speaking up...”

Thursday 4th February 2021

Care Campaign for the Vulnerable is contacted by care home managers forced out of their job for reporting abuse to executive management and telling us ''closed culture'' exists. “ I want to put it out there as a care home manager and speak out about a former employer exercising a closed ... More

“Our Dad’s care home is no longer safe ... we now need to move him...''

Thursday 4th February 2021

''My Dad had to go into a care home recently as he has Alzheimer's with challenging behaviours. My mum was unable to care for him at home as it was becoming too much for her. My Dad at the beginning enjoyed his time at the home and everything seemed okay. But then he started saying things like &ldq... More

''During lockdown we were unhappy with the home's communication regarding our Dad's well-being...now he has been served a 28 day eviction notice...''

Sunday 31st January 2021

Care Campaign for the Vulnerable is supporting families coming to us reporting unfair evictions in care homes. We understand the majority of care providers and professionals work hard with families to try and meet loved ones care needs and will only serve notice if it's in their best interest to ... More

“A delay in receiving the vaccine cost my lovely wife her life ... why are we being misled?''

Friday 22nd January 2021

A heartfelt message sent to CCFTV from a Royal Navy veteran CCFTV comments in the Daily Mail https://www.dailymail.co.uk/news/article-9182449/Navy-veteran-blames-slow-rollout-care-homes-death-wife-caught-virus-day-jab.html “''My late wife, Margaret, developed Alzheimer's disease over 5 yea... More

Ten unrelated Covid deaths in my Dad's care home - now CQC rated Inadequate - we fear for our loved ones remaining...''

Tuesday 19th January 2021

Care Campaign for the Vulnerable is receiving an increase in families reporting neglect happening in care homes during the coronavirus pandemic and lack of communication from care home staff on the health and emotional well being of loved ones. ''Our family has some major concerns regarding my... More

“Why we need independent CCTV monitoring in care of our elderly living in care homes...we want justice for our loved one...''

Friday 15th January 2021

A family member contacted CCFTV with concerns that CCTV footage had been ' lost' for a serious incident which occurred in their loved one's care home just twenty hours after he was admitted. A Section 42 Safeguarding review substantiated this family’s concerns of abuse in a care home. ... More

''My elderly mother ‘attempted to take her own life’.....''

Thursday 14th January 2021

Please be aware the account told in this case study is very distressing. As a responsible organisation all documentation and reports to date in this case have been viewed by Care Campaign for the Vulnerable. We are fully supporting the family ''My 92 year old Mother lived independent... More

“Having Lasting Power of Attorney, will keep my loved one safe won’t it...?

Sunday 10th January 2021

''Having LPOA will allow me to keep my loved one safe, won’t it?'' ''I have held LPOA for my 102-year-old grandmother since 2013. I didn’t need to put it to use until 2019. I then found, to my horror, that it wasn’t worth the paper it was printed on and that rat... More

''My husband in hospital is being moved 50 miles away to a nursing home....I will never see him again.''

Friday 8th January 2021

Peter is now being transferred from hospital fifty miles away to a nursing home - the only home with a bed available that can meet his care needs Reference CCFTV Press https://metro.co.uk/2021/01/08/wife-fears-never-seeing-husband-again-if-hes-moved-to-new-care-home-13865678/ Chris... More

“Our care home was effected by Covid ...and now we can’t get our residents back ...''

Thursday 7th January 2021

''OUR FAMILY CARE HOME IS NOW EMPTY... OUR RESIDENTS ARE ADVISED TO STAY PUT EVEN THOUGH IT'S SAFE TO COME BACK... WE ARE DEVASTATED'' Care Home Manager ''Our care home was evacuated under an emergency situation on 23/12/20. The home had managed through the whole Covid-19 pandemic without issue ... More

''There’s a problem in our care system and it's not just COVID ...''

Tuesday 5th January 2021

Since my father's death in August 2018 my mum has had a terrible time in the care home system. She is 81, has suffered from severe mental illness for thirty years and is blind. She has been shunted between four different care homes in the last two years. Her latest care home run by a prolific care h... More

We are sponsored by

Winncare is delighted to sponsor the Care Campaign For The Vulnerable and fully support their commitment to safeguarding the vulnerable elderly. Our organisations have shared values based on supporting care home residents to live safe and fulfilled lives.


The Eagle lifting cushion, combined with the ISTUMBLE health assessment app, empowers care home workers to make good decisions around lifting residents that fall. Winncare’s work to safeguard residents’ lives aligns with CCFTV’s ambitions to protect the vulnerable elderly looked after in long term care facilities.

We are sponsored by
Slater and Gordon

Slater and Gordon

Click to the logo above to visit the Slater and Gordon Lawyers Website

Slater and Gordon Partnership

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CCFTV proud to be sponsored by Borderless - Struggling to hire? Borderless technology platform makes international hiring fast, transparent and affordable.

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Your kind donation will help CCFTV support even more families in care.

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Question Time - Safety Monitoring

Question Time - Public Inquiry

Question Time - Evictions in Care

Evicition in Care

CCFTV influencing Safety monitoring in communal areas in care homes


Our Director's statement to why Care Campaign for the Vulnerable was set up.

Should there be a Covid-19 public inquiry?

CCFTV and Slater and Gordon UK lead the call for a public inquiry on the handling of care homes during the Covid pandemic.



Report from Marbrook Centre in Cambridge on the benefits to safety monitoring in communal areas for residents and staff.


Dominic Grieve Westminster Speech 2018 on Care Campaign For The Vulnerable Safety Monitoring In Care Homes

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Care Campaign Government Proposal

"The evidence from Providers who have installed CCTV seems to me to merit careful attention and to be quite persuasive"

Dominic Grieve MP

Just some of the Care Providers who support our CCTV Safety Monitoring in Care Homes

Shedfield Lodge Logo

Download their 'Safety Monitoring In Communal Areas in Care Homes' document

Safe Place Scheme

Chiltern and South Bucks District Council SAFE PLACE SCHEME has called on Care Campaign for the Vulnerable to add our support to the initiative for those who are vulnerable in the community to get help if out and about and feeling scared , lost or confused.

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Group photo

Care Campaign for the Vulnerable is learning of the pressures faced by conscientious led Care Providers striving to offer a caring and safe environment to both service users and staff. Safety monitoring is proving to be a invaluable care assist tool - bringing a more open and transparent culture into care homes as well as saving valuable resources within the care home sector and the NHS

CCFTV in the press

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