Care Campaign for the Vulnerable is learning of the pressures faced by conscientious led Care Providers striving to offer a caring and safe environment to both service users and staff. Safety monitoring is proving to be a invaluable care assist tool - bringing a more open and transparent culture into care homes as well as saving valuable resources within the care home sector and the NHS
Case Studies
''Mum's been served notice to leave her care home after I asked for essential carer status .''
Friday 9th April 2021Care Campaign for the Vulnerable is contacted by loved ones telling us elderly relatives are served shock eviction notices when they ask for essential caregiver status. The Government recently announced a relative could have regular access to loved ones if they required more one to one care, needin... More
Families still ''fighting for access'' to gain essential caregiver status...
Saturday 3rd April 2021LYN AND HER HUSBAND The easing of care home visitation restrictions has brought families much joy telling us they've been apart from loved ones for nearly a year and being able to see and hold their hand again has been long-awaited. However, CCFTV is concerned after receiving corresponden... More
Families “battling” to visit loved ones are forced to contact the Samaritans
Saturday 3rd April 2021Care Campaign for the Vulnerable is shocked when told during conversations with family members battling for visitation in a care home, they have been forced to contact the charity Samaritan's after having feelings of hopelessness. One mother fought for six months to gain access to her sic... More
''My aunt had Do Not Attempt CPR (DNACPR) placed against her wishes... ''
Saturday 20th March 2021Care Campaign for the Vulnerable is receiving an increase in concerns being told to us during the Covid pandemic regarding elderly loved ones having Do Not Attempt CPR (DNACPR) placed on them and saying this was against their loved one's wishes or without close family members being consulted. CC... More
“Our mother needed lots of assisting with eating and drinking during lockdown...the carers didn’t always have the time...''
Saturday 20th March 2021Care Campaign for the Vulnerable leads the call for a public inquiry on the Governments' handling of care homes during the Covid pandemic. We are contacted by families telling us their distressing experiences unable to help assist elderly loved ones with care needs. CCFTV understands that many prov... More
''My mum was left with a fractured collar bone for FOUR days with no medical help... now SHE is being evicted''.
Friday 12th March 2021Please be aware that if you scroll down you will see a distressing image of an injury. We have been given permission by the family but we never show identity. CCFTV supports families in these case studies and we are lead influencers on the use of safety monitoring in the care of our most vul... More
''A significant delay in medical help I believe cost a resident his life...''
Wednesday 10th March 2021Care Campaign for the Vulnerable has been contacted by a care worker telling us that an elderly resident did not receive medical attention quick enough after suffering two serious falls that resulted in him sadly passing away. The following statement is her own account and we have conta... More
''How our Dad died in hospital has left our family traumatised...''
Tuesday 2nd March 2021''My father was a carer for my mum but sadly in 2019 after a brain haemorrhage, she had to go into a care home. He visited her every day to help feed and take care of her and they were both affected by the lockdown where he was only able to see her through the window. It broke his heart in many wa... More
''We visited our Dad, who has since passed away, and we were shocked when he was brought out in a wheelchair and couldn't speak....''
Sunday 28th February 2021''Our Dad was in a care home from November 2019 until his admission to the University of Southampton General Hospital on 11th August 2020. We sadly lost our Mother in August 2019, (our Dad’s carer). I and my sister then took a full-time interest in our father's health and wellbeing. During Da... More
''Our mum died soon after we were told that she wasn't nearing the end.. we missed our chance to say goodbye...''.''
Monday 22nd February 2021Care Campaign for the Vulnerable is receiving an increase in the number of distressing reports saying care homes and GP's 'falsely' reassure families that loved ones are not nearing the end but then they miss the opportunity to say their final goodbye when suddenly and unexpectedly they pass away. ... More
''How many more elderly residents failed in care will be reported as ''lessons learned..?''
Sunday 14th February 2021Julie's mother Veronica died after she suffered failings in her care. An investigation recommendation outcome report saw ''lessons to be learned...''. Families Care Campaign for the Vulnerable support says this is never good enough and elderly who suffer failings in care that bring on a severe ... More
“I witnessed abuse but nothing was done....”
Monday 8th February 2021Care Campaign for the Vulnerable receives correspondence from care workers telling us about the difficulty they face when speaking out to their employers about neglectful care often resulting in being ostracised and forced out of a job. ''I know several people who have had a horrific experie... More
''Dad went into respite for three weeks... during this time he was rushed to hospital and sadly passed away...''
Saturday 6th February 2021Care Campaign for the Vulnerable receives correspondence from families worried about unexplained injuries happening in care. This is even more distressing many say, during the COVID family visitation restrictions. We continue our call for the use of safety monitoring in communal areas in all UK... More
''I raised concerns over abuse and as a long serving home manager, I was forced out of my job for speaking up...”
Thursday 4th February 2021Care Campaign for the Vulnerable is contacted by care home managers forced out of their job for reporting abuse to executive management and telling us ''closed culture'' exists. “ I want to put it out there as a care home manager and speak out about a former employer exercising a closed c... More
“Our Dad’s care home is no longer safe ... we now need to move him...''
Thursday 4th February 2021''My Dad had to go into a care home recently as he has Alzheimer's with challenging behaviours. My mum was unable to care for him at home as it was becoming too much for her. My Dad at the beginning enjoyed his time at the home and everything seemed okay. But then he started saying things like &ldq... More
''During lockdown we were unhappy with the home's communication regarding our Dad's well-being...now he has been served a 28 day eviction notice...''
Sunday 31st January 2021Care Campaign for the Vulnerable is supporting families coming to us reporting unfair evictions in care homes. We understand the majority of care providers and professionals work hard with families to try and meet loved ones care needs and will only serve notice if it's in their best interest to ... More
“I took my wife with dementia out of a care home because of COVID but now I receive little help caring for her at home...''
Saturday 23rd January 2021“My beautiful wife is only 65 years old and diagnosed with dementia. She went to a lovely care home in February 2020 and settled well. I went in four times a week and then the virus hit and no more visits. This caused so much headache and tears. I decided to bring my wife home in June 2020. ... More
“A delay in receiving the vaccine cost my lovely wife her life ... why are we being misled?''
Friday 22nd January 2021A heartfelt message sent to CCFTV from a Royal Navy veteran CCFTV comments in the Daily Mail https://www.dailymail.co.uk/news/article-9182449/Navy-veteran-blames-slow-rollout-care-homes-death-wife-caught-virus-day-jab.html “''My late wife, Margaret, developed Alzheimer's disease over 5 yea... More
“Why we need independent CCTV monitoring in care of our elderly living in care homes...we want justice for our loved one...''
Friday 15th January 2021A family member contacted CCFTV with concerns that CCTV footage had been ' lost' for a serious incident which occurred in their loved one's care home just twenty hours after he was admitted. A Section 42 Safeguarding review substantiated this family’s concerns of abuse in a care home. ... More
''My elderly mother ‘attempted to take her own life’.....''
Thursday 14th January 2021Please be aware the account told in this case study is very distressing. As a responsible organisation all documentation and reports to date in this case have been viewed by Care Campaign for the Vulnerable. We are fully supporting the family ''My 92 year old Mother lived independent... More
“Having Lasting Power of Attorney, will keep my loved one safe won’t it...?
Sunday 10th January 2021''Having LPOA will allow me to keep my loved one safe, won’t it?'' ''I have held LPOA for my 102-year-old grandmother since 2013. I didn’t need to put it to use until 2019. I then found, to my horror, that it wasn’t worth the paper it was printed on and that rath... More
''My husband in hospital is being moved 50 miles away to a nursing home....I will never see him again.''
Friday 8th January 2021Peter is now being transferred from hospital fifty miles away to a nursing home - the only home with a bed available that can meet his care needs Reference CCFTV Press https://metro.co.uk/2021/01/08/wife-fears-never-seeing-husband-again-if-hes-moved-to-new-care-home-13865678/ Chris... More
“Our care home was effected by Covid ...and now we can’t get our residents back ...''
Thursday 7th January 2021''OUR FAMILY CARE HOME IS NOW EMPTY... OUR RESIDENTS ARE ADVISED TO STAY PUT EVEN THOUGH IT'S SAFE TO COME BACK... WE ARE DEVASTATED'' Care Home Manager ''Our care home was evacuated under an emergency situation on 23/12/20. The home had managed through the whole Covid-19 pandemic without issue unt... More
''There’s a problem in our care system and it's not just COVID ...''
Tuesday 5th January 2021Since my father's death in August 2018 my mum has had a terrible time in the care home system. She is 81, has suffered from severe mental illness for thirty years and is blind. She has been shunted between four different care homes in the last two years. Her latest care home run by a prolific care h... More
''Mum was checked and deemed fit and well on the Friday and died on the Sunday... unanswered questions remain...''
Sunday 3rd January 2021Care Campaign for the Vulnerable is contacted by worried family members regarding loved ones in care homes suffering a delay in medical attention during the Covid pandemic. '''Carers started to become hostile when I asked questions about my mum's care....'' Ruth G. Read here the families ... More
“Our family is not happy with the outcome of the investigation to my father in law's neglect suffered in his nursing home...''
Sunday 3rd January 2021''My father in law has been in a nursing home nearly two years. We are currently wishing him to be removed because of a police investigation outcome we are not satisfied with and we remain concerned with continued issues in his care.'' Daughter in law, JanetteDuring the period of time in this care h... More
CCFTV contacted by families telling of their Christmas Day visits to care homes
Saturday 26th December 2020It's so positive to read reports in the media of families being reunited on Christmas Day in care homes due to rapid tests being rolled out, but sadly CCFTV has been contacted by families telling us it was still “no visits allowed ” or at best, one window visit permitted on Ch... More
''Conflicting accounts from staff members over my mother's fall is bringing our family concern...''
Thursday 24th December 2020Please be aware if you scroll down you will see a photo of a distressing injury. We never identify unless the family decide to take public and only do so to influence the use of safety monitoring in all communal areas in care homes. CCFTV receives a high volume of calls from families repor... More
''I cry for my residents as no one is acting on my concerns...'''
Wednesday 23rd December 2020Care Campaign for the Vulnerable receives worrying accounts from senior care workers telling of vulnerable residents suffering neglect. A care worker has identified herself to us but we have chosen not publicly name her ''I work in a care home and I have done for over three years now. I can&r... More
''We want to shine a light on the proven neglect our Dad suffered in a care home ...''
Tuesday 22nd December 2020PLEASE BE AWARE IF YOU SCROLL DOWN YOU WILL SEE A PHOTO OF THIS FAMILY'S LATE FATHER IN A CARE HOME. THE FAMILY HAVE ASKED US TO MAKE PUBLIC THE NEGLECT THEIR LATE FATHER SUFFERED AND A NUMBER OF THE NEGLECT CONCERNS THEY RAISED HAVE NOW BEEN SUBSTANTIATED. CCFTV IS FULLY SUPPORTING THE FAMILY A... More
''I lost my job as a care home entertainer because of my comment on Facebook over visitor restrictions...''
Monday 21st December 2020A care home entertainer contacted Care Campaign for the Vulnerable telling us he was told by a care home manager his bookings to entertain residents would be cancelled after he wrote a comment on facebook supporting his friend who works as a carer at the home. At a time when care homes are ... More
Devastated families told “loved ones care homes won't be opening doors at Christmas due to more restrictions.
Saturday 19th December 2020Devastated families are coming to Care Campaign for the Vulnerable saying care homes are now advising they are forced to close their doors at Christmas due to more localised and national restrictions being put in place by the Government. Families who were preparing to be reunited in time for the ho... More
''My Dad's injuries needed surgery but his family was told by safeguarding the care home would see the failings as a ''learning curve''...''
Wednesday 16th December 2020On November 18th 2020 at approximately 9.20 am I received a phone call from my Dad's care home (manager) telling me Dad had ''slipped off his bed at 6.30 am'' and suffered a suspected broken hip. The staff member told me a doctor had come out and had called 111. An ambulance was sent and would be r... More
''Councils leave care staff struggling to cope with testing visitors in care homes...''
Sunday 13th December 2020Care Home managers are contacting CCFTV telling us of the challenges they face with Covid testing in care homes. Many say most councils are placing the burden of screening onto providers directly. Below is typical of what is involved. This is an email sent to us from one manager. ''To say I have... More
''Unable to see my husband in a care home at Christmas.... this might be his last one...''
Thursday 10th December 2020Families are coming to CCFTV saying they are heartbroken when told they won't be allowed visits with loved ones at Christmas. ''My husband's care home manager contacted me to say two carers tested COVID positive. I haven't hugged or kissed my husband for nine months. It's so very upsetting. ... More
''My late husband was injured in hospital but his family are not getting answers...''
Tuesday 8th December 2020Christine contacted CCFTV saying her late husband sustained terrible injuries when admitted to hospital but to date, no answers to how or why his arm was severely bruised and his hand ''crushed.'' Please be aware before you scroll down there are distressing images of injuries. The famil... More
''My Mum is always wearing another resident's clothes... ''
Friday 4th December 2020FAMILIES COMPLAINING LOVED ONES ARE WEARING OTHER RESIDENTS' CLOTHES DURING VISITATION RESTRICTIONS ''This has happened ever since my mum went into a care home. We bought her lots of nice clothes but she's always wearing clothes belonging to another resident.'' Samantha (Facebook) ”Thes... More
''My elderly mother is not allowed her own phone due to “Covid safety fears...''
Thursday 3rd December 2020Care Campaign for the Vulnerable is receiving worrying reports from families who say are denied regular comminication with their family members in care homes. Families tell us that staff say they are too busy to facilitate calls and arranged calls do not happen due to being ''short staffed'' We ar... More
''Our late Dad's care home delivered us someone else clothes and dentures...''
Tuesday 1st December 2020Care Campaign for the Vulnerable raises awareness on dignity in care and the importance when residents pass away their valuables and possessions are then returned to the family in a respectful and dignified way. Families often report loved ones prized belongings put in black bin liners and many pos... More
''Limited updates on our mum's care during visitation restrictions is causing our family much distress...''
Monday 30th November 2020Care Campaign for the Vulnerable is concerned famiilies are coming to us reporting not being kept updated on loved ones care during visitation restrictions. Loved ones sustaining cuts /bruising, falls or placed on medication without LPOA or close family members informed. We are speak... More
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Report from Marbrook Centre in Cambridge on the benefits to safety monitoring in communal areas for residents and staff.
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Dominic Grieve Westminster Speech 2018 on Care Campaign For The Vulnerable Safety Monitoring In Care Homes
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Care Campaign Government Proposal
"The evidence from Providers who have installed CCTV seems to me to merit careful attention and to be quite persuasive"
Dominic Grieve MP
Just some of the Care Providers who support our CCTV Safety Monitoring in Care Homes
Safe Place Scheme
Chiltern and South Bucks District Council SAFE PLACE SCHEME has called on Care Campaign for the Vulnerable to add our support to the initiative for those who are vulnerable in the community to get help if out and about and feeling scared , lost or confused.
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Care Campaign for the Vulnerable is learning of the pressures faced by conscientious led Care Providers striving to offer a caring and safe environment to both service users and staff. Safety monitoring is proving to be a invaluable care assist tool - bringing a more open and transparent culture into care homes as well as saving valuable resources within the care home sector and the NHS
