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 Care Campaign For The Vulnerable

Care Campaign for the Vulnerable is learning of the pressures faced by conscientious led Care Providers striving to offer a caring and safe environment to both service users and staff. Safety monitoring is proving to be a invaluable care assist tool - bringing a more open and transparent culture into care homes as well as saving valuable resources within the care home sector and the NHS


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If you have a question you'd like to ask, or would just like to leave a comment on our campaign, you can do so by clicking the button below

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I really want to thank Jayne for raising the profile of CCTV and its potential to improve the overall care delivery experience.
We need cameras in communal areas in our care facilities e.g hospitals, care homes etc, we have all seen and heard the horror stories about poor practice in the care sector.

Keep up the good work Jayne and lets all help by pushing for more CCTV in order to make public and private healthcare organisations safer places for us all.

Stephen Watson - 14/07/2017

I cannot say I have a lot of experience of care homes as my sister and I who share care of my mum at home because we're too frightened to trust the care system. Mum is 95 and has Alzheimer's and vascular dementia. She is at the stage where we have had to have an electrical hoist fitted and a hospital bed in her room.
She has only ever stayed in a care home for one weeks respite and had lost half a stone by the time she came home. Our children who visited daily told us at mealtimes she would have gone hungry if they had not fed her as staff put the meals out then cleared the plates at the end of lunch wether meals had been eaten or not.
Although all her clothes had been labelled she came home without many items and what she did have poorly laundered.

My sister is 74,I am 69 and feel if care homes were monitored by cctv we could feel more comfortable leaving mum in their care to have an occasional break. Instead we just soldier on.

My hearts go out to all the people who are unable for one reason or another to care for their ageing,vulnerable parents or partners at home and have to put their trust in a system that's so obviously failing them.

Eileen Herbert - 14/07/2017

I know that My partner Francesca has made contact with you. You have seen the photos of her mum and her injuries. I fully support your campaign for cctv in every home, the brutality has to stop and people held accountable. I sincerely hope you are succesful in your quest

Rab - 13/07/2017

I have a friend whose Mum has dementia, the home is dreadful, and when they suggested moving her, they said well she will be dead in eight weeks, they don't wash or bath her, her pants are so weighted with wee when they arrive they are near to her knees, this is midday, never has she got her own good quality clothes on all with names sewn inside, it's anybody's that are always too big, and they said she says no, and it's " Human Rights " My Mum used to say no, but she still had a bath every day, as you encourage them, they can say no now and yes 5 minutes later, and all this for a £900 a week, and food put on a table and never helped so does not eat, isn't it awful, but thankfully now it's being bought to our attention. Thank you Jayne.


Sue at the Smiley Cafe - 12/07/2017
CCFTV replied...

How these messages sadden and frustrates me. I know there are many brilliant care homes out there but evidently it's a lottery. This has to stop. I understand your concerns because I have personal experience of shocking care with my loved one but I've said time and time again it was rarely about the carers. Management and providers are to blame here. Lack of training and much profit over care fails our vulnerable and care staff who are limited to the time they can spend with each resident. CCTV in homes would help pick up on these failures and therefore bring the transparency much needed for families and carers. Thank you for supporting us.

Hi Jayne,

I just watched your youtube video for the above subject & was quite touched and angered how your mum was treated in these so called “care homes”.
My elderly mum was recently in a very well known NHS hospital in London for a major operation where I visited her every day & typified all the exact comments you have observed & mention in your video, she ended having a minor stroke whilst in the hospital due to all the traumas , staff, attitude, rudeness & also a lack of training. I believe she has the start of dementia & would like to know how I can volunteer or support with such a great cause that you are promoting ?


Moe - 11/07/2017

Jayne is a superb ambassador for this campaign, using her knowledge gained by being by her mother's side during her sad journey with dementia as an unwanted companion.
She is inspirational, and I am sure her family are justifiably proud of her, as am I.

AnnE Walsh - 09/07/2017

CCTV would be a huge step forward to prevent abuse occurring within our car homes to our loved ones.
There is no excuse for emotional, physical or financial abuse of those who cannot speak for themselves.
Jayne you are an absolute credit to your mum and I'm proud to support this campaign.

Kirsty-ann Johnstone - 08/07/2017

Big love to you and your Mum Jayne, if she was able to comprehend just how well you take care of her, she'd be as proud as we are! ...Very very proud to have you as our ambassador! XX

Lucy Clarke - 08/07/2017
CCFTV replied...


I met you when you contacted this Campaign a long time ago now and we have followed your journey too. Also a dedicated daughter who understands the challenges having a mum who needs to be cared for. You too are a credit and we are delighted to have you on board this journey with us xx

I cannot put into words the important work my wonderful friend is doing and I'm sure that this subject is all close to our hearts. Please show your support for this outstanding lady and her paramount cause. Jayne Connery on sky news last night voicing the concerns of neglect in our care system for Dementia.

Sam rotin - 08/07/2017
CCFTV replied...


Thank you so much for your lovely words. Your support to this cause has been unwavering. A huge heartfelt thank you x

Today I received a distinction for my research project on cctv in care homes
I am so proud of myself
My name is Denise and I work as a trainee assistant practitioner in care home on a specialist dementia unit

Denise - 07/07/2017
CCFTV replied...


I remember when you posted on our campaign page asking for members to give their views on this. I'm absolutely delighted you chose this very important subject to write about. There are so many important factors and insights to be raised and I for one am delighted you chose CCTV in care homes. I wish you much success for the future and we are thrilled you've achieved a distinction. Well done and please keep us up dated

This programme confirmed all my worst fears about care homes which is why my sister and I ,elderly ourselves,care for my 95 year old mum who has Alzheimer's and dementia at home as we could not bare to subject her to this level of care. Why are the government procrastinating about CCTV in care homes ???? It shouldn't only be in public areas but with family consent (which I can assure you would be forthcoming) in every room. Left me sad,furious and disgusted.

Eileen Herbert - 19/06/2017
CCFTV replied...


Your message will resonate with many thousands of families affected by poor care. We follow your journey and you are a huge supporter to wanting to get CCTV made mandatory in care homes. The support you've brought has been incredible and a huge thank you x

I worked in care homes and have witnessed the ill treatment of these patients and believe CCTV in all care homes will be vital in stopping abuse

Jean Dornan - 12/06/2017
CCFTV replied...

Hi Jean

Your message mirrors many we receive here daily. Carers are now wanting cctv in homes to protect and safeguard not just residents but staff too. We all know how hard the majority of care staff work and in many cases can have the finger of blame pointed in their direction with no back up available. Carers are our unsung heros and they have shown their support to having cctv be made mandatory in care homes.

All care homes should be proud to support this worthwhile campaign.
As a dementia care home, we believe it not only protects our residents from any form of neglect or abuse, but also staff from false allegations. Families of those at the home are with us in this decision and fully support us. We have operated a total transparency policy without any complaints since having the cctv installed in all communal areas and if this campaign can raise awareness to protect even just one vulnerable resident -Why wouldn't any one not want to have cctv installed is maybe a question loved ones and service users should ask?!

Janie - 12/06/2017

Well done Jayne; I fully support this campaign - following being forced out of a job I loved. My crime? I reported a senior carer slapping a client, providers over medicating to keep clients quiet, restraint & severe bullying of staff (including me) The result was, I was forced out, but not after enduring 7 months of sheer hell. I took the home to tribunal for 'constructive unfair dismissal' but their money & barrister outweighed my lack of law & it didn't get past a pre hearing. I'm a military wife so the court deemed me a 'worker' rather than an 'employee' ie I was flexible. A technical hitch saw my case thrown out at the first hurdle & the abuse no doubt continues!
If CCTV was installed, there would have been no doubt as to who was reporting for the right reasons. Keep going!

Camille - 30/05/2017


M.G. - 30/05/2017

Just want to say jayne you are doing a great job worked so hard with your petition campaigning raising awareness cctv well done it's a great website too you are such an inspiration to us all so lovely to have you as a friend love and best wishes xx

Karen - 30/05/2017
CCFTV replied...

Karen we are all working so hard in raising awareness on this sometimes very cruel condition. Many families suffer with diagnosis and this is increased ten fold on top of poor care standards. We ALL have a part to play in championing good care and highlighting poor care. This Campaign is also proving many Carers do their very best in delivering the best care they can, but even good Carers are sometimes challenged when the support is not there. CCTV is a start in bringing transparency into care homes and this is for not only residents and their families but care workers too. Thank you so much for your support.

Well Done Jayne, these people deserve love, care and attention, not bullying, keep up the good work

sally - 30/05/2017
CCFTV replied...

Thank you Sally. I understand what you mean about bullying. But I can honestly say those managers in certain care homes who display this practice usually work in a failing care home and do not lead well. Hence care workers as well as family members suffer at the hands of incompetant management. This campaign has shown , good well led care homes has a strong management at the top and this is ONE of the most important requirements for a care home that delivers good care. Thank you so much for supporting us.

Jayne like to say the work you are doing is Really Good. Well Done.

Steven Alan Hill - 30/05/2017
CCFTV replied...

Thank you Steven.

This campaign is receiving so much support and it's what drives it on. Thank you for your comment and continued support!

My mum owns a dementia care home in freckleton and we have cctv in all communal areas! It has been a life saver for us! Not only does it make sure that all residents have an extra layer of protection it also allows staff to feel at ease knowing that if there was ever a complaint against them and it wasn't true then we could give them the evidence needed! SUCH a good campaign you have and I hope it all goes well!!! It definitely would benefit care!


Alex - 15/05/2017

I wanted to take this opportunity to thank you in bringing awareness for CCTV to be installed in care homes specially for those with dementia. We as a family are going through a very difficult time at the moment after the passing of our beautiful mother last Monday .. we raised some concerns on her care she was receiving and the outcome resulted in her being evicted from the home with no fault of her own. It wasn't until she went into her new home that they raised concerns and sent her straight to hospital . It was brought to are attention that our beautiful mother was severely dehydrated. She had pieces of skin hanging from the root of her mouth. Unfortunately she caught pneumonia very soon after which took her life. My mum currently is still at the hospital as I'm fighting to get an inquest into her death. I just pray justice will be given in my beautiful mum's name. Keep up the fantastic work you are doing x here are a few photos to show the neglect we feel she suffered. i would be so grateful if you could share to show everyone this. The saddest part for us as a family was my mum's eviction .. due to us raising concerns on neglect . On one occasion we noticed ours mother's fluid chart was filled out before the tea was given and no stimulation in 28 days, it just puzzles me how many of these so called care homes can live with themselves. .. I'm so sorry you have also experienced neglect on your mums care. I just pray your petition will be heard x x

Karen - 10/05/2017

Our Partners:
Signature Care Homes


CCFTV Partners with Signature Care Homes - supporting independent safety monitoring systems to protect the vulnerable elderly looked after in long-term care facilities.

We are sponsored by

Winncare is delighted to sponsor the Care Campaign For The Vulnerable and fully support their commitment to safeguarding the vulnerable elderly. Our organisations have shared values based on supporting care home residents to live safe and fulfilled lives.


The Eagle lifting cushion, combined with the ISTUMBLE health assessment app, empowers care home workers to make good decisions around lifting residents that fall. Winncare’s work to safeguard residents’ lives aligns with CCFTV’s ambitions to protect the vulnerable elderly looked after in long term care facilities.

We are sponsored by
Slater and Gordon

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CCFTV proud to be sponsored by Borderless - Struggling to hire? Borderless technology platform makes international hiring fast, transparent and affordable.

Question Time - Safety Monitoring

Question Time - Public Inquiry

Question Time - Evictions in Care

Evicition in Care

CCFTV influencing Safety monitoring in communal areas in care homes


Our Director's statement to why Care Campaign for the Vulnerable was set up.

Should there be a Covid-19 public inquiry?

CCFTV and Slater and Gordon UK lead the call for a public inquiry on the handling of care homes during the Covid pandemic.



Report from Marbrook Centre in Cambridge on the benefits to safety monitoring in communal areas for residents and staff.


Dominic Grieve Westminster Speech 2018 on Care Campaign For The Vulnerable Safety Monitoring In Care Homes

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Care Campaign Government Proposal

"The evidence from Providers who have installed CCTV seems to me to merit careful attention and to be quite persuasive"

Dominic Grieve MP

Just some of the Care Providers who support our CCTV Safety Monitoring in Care Homes

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Download their 'Safety Monitoring In Communal Areas in Care Homes' document

Safe Place Scheme

Chiltern and South Bucks District Council SAFE PLACE SCHEME has called on Care Campaign for the Vulnerable to add our support to the initiative for those who are vulnerable in the community to get help if out and about and feeling scared , lost or confused.

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Care Campaign for the Vulnerable is learning of the pressures faced by conscientious led Care Providers striving to offer a caring and safe environment to both service users and staff. Safety monitoring is proving to be a invaluable care assist tool - bringing a more open and transparent culture into care homes as well as saving valuable resources within the care home sector and the NHS

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