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 Care Campaign For The Vulnerable

Care Campaign for the Vulnerable is learning of the pressures faced by conscientious led Care Providers striving to offer a caring and safe environment to both service users and staff. Safety monitoring is proving to be a invaluable care assist tool - bringing a more open and transparent culture into care homes as well as saving valuable resources within the care home sector and the NHS

Case Studies

''Our Grandad was failed by home care and died from their neglect...''

Friday 23rd October 2020

Care Campaign for the Vulnerable raises awareness to poor care in care homes but we also receive correspondence reporting neglect in home care too. A granddaughter contacted us saying her late grandad had been neglected by carers including not administering important medication which resulted in a ... More

“I was told my elderly mother with Alzheimer’s was being evicted from her care home in a late night phone call....''

Wednesday 21st October 2020

''My mum was diagnosed with vascular dementia in September 2019 and since this time both her mental state and poor mobility has declined. She has previously been in community beds three times for rehabilitation following spells in hospital. Following her second stay mum had carers goi... More

''Mum's 90th Birthday... and we weren't even sent a video or a photo of her special day ...''

Monday 19th October 2020

At Care Campaign for the Vulnerable we understand care homes celebrate elderly residents birthdays and anniversaries making it very special for them. We are regularly sent videos and photos of care home staff celebrating these special occassions and we know how important these gestures are n... More

''We attended a window visit and saw our grandmother's face severely bruised and no one knew what happened...''

Sunday 11th October 2020

Please be aware if you scroll down further you will see a distressing image of a facial injury. We have hidden identiy. The family have given CCFTV full permission to highlight their grandmother's unwitnessed injuries that were sustained in her care home Charlotte's family atten... More

Care Campaign for the Vulnerable launches Let Loved Ones In Campaign

Monday 5th October 2020

https://www.express.co.uk/news/uk/1347501/coronavirus-care-home-visits-daily-express-campaign CCFTV LAUNCHES OUR ''LET LOVED ONES IN'' #letlovedonesin CAMPAIGN. One designated family member/care partner to be given key worker status and allowed into care homes. #LetLovedOnesIn CHRISTINE HA... More

''Denied visitation in care homes during COVID is one thing but denied a video call is just plain cruel...''

Saturday 3rd October 2020

Families are contacting Care Campaign for the Vulnerable distraught care homes are stopping window visits and reporting homes not facilitating video calls so loved ones can maintain important contact Christine and her mother before visiting restrictions were put in place '' I haven't seen m... More

''My elderly mum hasn't seen her new born great grandchildren because the home no longer allow window visits...''

Wednesday 30th September 2020

''My Mother's care home has stopped window visits... we haven't seen her since July.'' Families are contacting Care Campaign for the Vulnerable saying loved ones in care are denied the right to see grandchildren #LetLovedOnesIn ''We are a big family and there are now two new little boys added ... More

“The GP told the care home to call an ambulance on a code red at 15.26pm... in mum's care notes the call was made at 16.00hrs...''

Monday 28th September 2020

Families are contacting CCFTV reporting elderly loved ones declining in physical health since Covid lock down. It's told to us loved ones particularly with dementia are not sufficiently hydrated because staff are too busy to ensure residents are having the correct intake of fluids. This is a daught... More

''A window visit was my mother's lifeline - now that's been taken away from her...''

Friday 25th September 2020

Families are contacting Care Campaign for the Vulnerable saying care homes are now not allowing window visits and advising families they can only have Skype or telephone calls. Many care providers have stopped crucial contact and families previously had the opportunity to see loved ones through a wi... More

Our response to the PM's recent update on Covid restrictions

Wednesday 23rd September 2020

Carol Griffiths, a loving daughter denied pleas to be with her mother in her final moments in a care home Care Campaign for the Vulnerable is disappointed the Prime Minister did not highlight the need for common sense to prevail in the care of our most vulnerable living... More

''My mother was evicted because I asked for a window visit ....''

Wednesday 23rd September 2020

Witnessing my elderly mother suffer physical and mental decline on our Skype chats gave me great concern for her continued wellbeing. I had heard in the local area other care homes were allowing family visits albeit window visits but to me, this was at least something. I wrote t... More

My deceased mother received written threats that action would be taken against her for 'non payment' of fees by the local authority...”

Wednesday 23rd September 2020

A grieving daughter contacted Care Campaign For The Vulnerable telling how her mother died in her care home during a lockdown and then soon after received 'threatening' letters from the local authority demanding ''outstanding payments''. The stress this caused the daughter told us was ... More

“No protection for whistleblowers means no protection for our most vulnerable residents”...Senior Care Manager.

Sunday 20th September 2020

A senior care manager contacted Care Campaign for the Vulnerable saying staff needed better protection and whistleblowing policies to protect those who speak out about poor care practice. . “Staff are too dependent on their jobs to speak out. Staff who are made an example of for s... More

“It's hard not to feel relief my mother passed away before Covid when hearing families heartbreak...”

Thursday 17th September 2020

Founder CCFTV Jayne Connery's mother who sadly passed away in November 2019 not long before the Covid19 pandemic outbreak ''It's only since the start of Covid I now feel so fortunate I was allowed to sit in the hospital at the bedside of my sick mother holding her hand for over five week... More

''Neglect, poor care and not having the freedom to go out is a violation of my loved ones human rights...''

Sunday 6th September 2020

Please be aware if you scroll down you will see distressing photos submitted by the family. As a responsible organisation we do not show identity ''In May 2020 my mother nearly passed away. I received a phone call from the home to say that she had'' thirty minutes'' to live. During th... More

Toxic culture and wilful neglect towards vulnerable residents living with dementia forced me to whistleblow

Thursday 3rd September 2020

Care Campaign for the Vulnerable is contacted every week by care workers who say are forced to whistleblow resulting in losing their jobs. A whistleblower contacted CCFTV for support when working as a care staff member for only six months in a care home operated by one of the UK's big... More

‘’ Adults with learning disabilities told...If you don't like it here... you can leave.''

Thursday 3rd September 2020

Care Campaign for the Vulnerable was contacted by families and senior care workers raising serious concerns on restricting food portions, poor food choice and wilful neglect in a care home. Former care professional statement ''As senior professional I reported bad practice and my conc... More

''My first day in a new job I was forced to whistle-blow... ''

Thursday 20th August 2020

A care worker contacted Care Campaign for the Vulnerable telling us she was forced to whistleblow on a senior colleague on the very first day of her employment when witnessing the abuse a vulnerable resident living with dementia. The distraught carer contacted CCFTV telling us she was told to carry... More

“Our elderly and carers are ' thrown under the bus...'

Thursday 20th August 2020

Five families and care workers contacted Care Campaign for the Vulnerable after being told in a shock meeting two care homes in the Liverpool are now closing due to ‘financial difficulties ‘ and the pressures of “COVID19.” A dementia care home in Liverpool is one of th... More

After the death of our mother we collected her belongings placed in black bin bags...''

Friday 14th August 2020

''All large items of furniture are stored in a container that we have. Normally the families ask us to re home the clothes to others. Any personal belongings will go into the office and of large items are personal we would place in a box. Never a bin liner! We also keep their suitcases in st... More

Five months without hugging my husband - now I want him brought back home...

Friday 14th August 2020

Christine has been married thirty seven years to Peter. They lived happily together since they got married and then sadly a few years ago Peter was diagnosed with dementia. Christine was advised that placing Peter in a care home would be the best and safest place for her husband to live. She hesitan... More

Should we really be surprised to learn there was a 66% soaring increase in carers reporting concerns during Covid19 lockdown?

Wednesday 12th August 2020

Care Campaign for the Vulnerable Comments in the DAILY EXPRESS https://www.express.co.uk/news/uk/1315789/coronavirus-crisis-safety-care-home-staff https://www.carehomeprofessional.com/whistleblowing-by-care-home-staff-up-66-during-covid-19-research-finds/ At the start of the Coronav... More

''Our Care Home is forced to close because of COVID and our residents and staff are all devastated.''

Saturday 8th August 2020

https://news.sky.com/story/care-home-closures-the-casualties-of-covid-19-12047895 https://www.carehomeprofessional.com/care-home-forced-to-close-after-la-withdraws-vacant-bed-funding/ https://www.liverpoolecho.co.uk/news/liverpool-news/heartbreak-coronavirus-forces-family-run-187470... More

Our loved one has lived in his care home happily for six years - now served a 28 day eviction notice due to his ''behaviour''...

Thursday 6th August 2020

A family contacted Care Campaign for the Vulnerable telling us their loved one lived happily for six years in a care home but now faces a 28 days eviction notice due to his 'behaviour'. ''Our loved one has been served a twenty eight day eviction notice on the grounds of his ‘behaviour... More

“Families are stripped of the right to be with loved ones because they live in a care home...”

Wednesday 5th August 2020

Care Campaign for the Vulnerable is receiving an unprecedented amount of correspondence like the one below. A loving daughter who visited her mother regularly and carried out a caring role now denied access because of Covid19. Her story resonates with the thousands of family members who re... More

”I'm denied visitation to my dying mother in her care home....”

Tuesday 4th August 2020

BBC South News https://www.bbc.co.uk/iplayer/episode/m000ljzx/south-today-evening-news-05082020 Care Home Professional https://www.itptrack7.com/campaigns/zy974q2gdx37c/track-url/yz9129pydy6a1/51eb116623f7cf3e447d67645ee8f20a9b20279f IT IS WITH DEEP SADNESS AND SORROW CARE CAMPAIGN FO... More

“Dear Mr Hancock ...Let me hug my husband... “

Monday 3rd August 2020

Christine Thorpe has been married to Peter for 32 years. Peter lived at home until two years ago when his dementia worsened. Christina told us that she only placed her husband in a care home on the provision she could see him every day and they remain ‘husband and wife “. She is now on... More

''The care of our elderly with Dementia and Alzheimer's should be under NHS''......

Tuesday 28th July 2020

Care Campaign for the Vulnerable is receiving a high number of responses to the reports of the Government 'thinking of merging social care with the NHS'. One supporter, whose end of life mother she nursed during family visitation restrictions told us the care home her mother was in was... More

''We were told our mother was refusing food - then visited and saw her mouth was in such a poor state...''

Sunday 26th July 2020

Oral hygiene in elderly care is so important and can be very challenging especially in elderly living with dementia. We received many messages from families reporting a rise in poor oral hygiene in care homes particularly during Covid19 visiting restrictions. "This was one of the biggest probl... More

Our mum has terminal cancer and now we are forced to sell our family home to pay her care bill ...

Saturday 25th July 2020

Care Campaign for the Vulnerable supporting families that tell us are forced to sell family home to pay for a loved ones care... The McDonald family now face losing the family home after their mother was stricken with a brain tumour Judy McDonald's mother, before needing care. ''Our moth... More

Our late grandmother lived with dementia and was denied her dignity and respect... safety monitoring is needed in the care of our most vulnerable

Wednesday 22nd July 2020

Warning - If you scroll down you will see photograph that you may find upsetting. A responsible organisation we do not show identity to distressing content. Care Campaign for the Vulnerable is told by a family we support of their deep distress when they saw devastating photos of their late... More

“Why should we sell our family home because mum’s diagnosed with Alzheimer’s...? “

Tuesday 21st July 2020

Read report here https://www.dailymail.co.uk/news/article-8554857/Britains-elderly-spent-7-4-BILLION-care-bills-year-despite-PMs-vow-fix-crisis.html Care Campaign for the Vulnerable supports many families that contact us stating they are forced to sell their family home to pay for ... More

Care home owners must deploy cameras to eradicate the 'plague' of unexplained injuries

Saturday 4th July 2020


My father had a DNR placed on him in hospital within 24 hours and his family were not consulted

Tuesday 30th June 2020

My name is Christabel and my father's name was William. He was aged 81 years old when he died and lived in Edmonton for 47 years. My father was admitted into a London hospital on Friday 3rd of April suffering from the effects of a urine infection. The ambulance was called by a friend of my father&rs... More

Our Grandmother suffered unwitnessed injuries in a care home and our family deserve answers

Tuesday 30th June 2020

''Our 91 years old grandmother Violet sustained unwitnessed injuries in her care home. Our grandmother told her family she was 'pushed' but the care home says she suffered a fall. With no visual evidence available to prove what happened we say that's not good enough''. A daughter contacted Care C... More

A family contact CCFTV to warn of 'Key Safe Boxes'

Wednesday 24th June 2020

A family sent Care Campaign for the Vulnerable photos showing upsetting injuries their late mother suffered when attacked in her own home after her key safe box was allegedly broken into and the intruder gained entry to their mother's home. The family want us to highlight the dangers to key ... More

Families contacting CCFTV call for safety monitoring to evidence unexplained injuries happening to our elderly in care homes

Thursday 18th June 2020


Vulnerable elderly feel abandoned in care homes not easing restrictions...

Sunday 14th June 2020

Care Campaign for the Vulnerable contacted by families and care partners have been told that some care homes are still not allowing face to face visits with their elderly relatives. Families are saying with proper safety measures in place care partners or one family member should have bee... More

Families making video calls to loved ones is giving them cause for concern

Thursday 11th June 2020

Concerned families are contacting Care Campaign for the Vulnerable telling us they now want to have face to face visits with loved ones because when making video calls they see a decline in health. All messages sent to CCFTV are checked and verified. Care Campaign for th... More


Our Director's statement to why Care Campaign for the Vulnerable was set up.


Report from Marbrook Centre in Cambridge on the benefits to safety monitoring in communal areas for residents and staff.


Dominic Grieve Westminster Speech 2018 on Care Campaign For The Vulnerable Safety Monitoring In Care Homes

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Care Campaign Government Proposal

"The evidence from Providers who have installed CCTV seems to me to merit careful attention and to be quite persuasive"

Dominic Grieve MP

Just some of the Care Providers who support our CCTV Safety Monitoring in Care Homes

Shedfield Lodge Logo

Download their 'Safety Monitoring In Communal Areas in Care Homes' document

Safe Place Scheme

Chiltern and South Bucks District Council SAFE PLACE SCHEME has called on Care Campaign for the Vulnerable to add our support to the initiative for those who are vulnerable in the community to get help if out and about and feeling scared , lost or confused.

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Care Campaign for the Vulnerable is learning of the pressures faced by conscientious led Care Providers striving to offer a caring and safe environment to both service users and staff. Safety monitoring is proving to be a invaluable care assist tool - bringing a more open and transparent culture into care homes as well as saving valuable resources within the care home sector and the NHS

CCFTV in the press

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