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 Care Campaign For The Vulnerable

Care Campaign for the Vulnerable is learning of the pressures faced by conscientious led Care Providers striving to offer a caring and safe environment to both service users and staff. Safety monitoring is proving to be a invaluable care assist tool - bringing a more open and transparent culture into care homes as well as saving valuable resources within the care home sector and the NHS

Case Studies

''There’s a problem in our care system and it's not just COVID ...''

Tuesday 5th January 2021

Since my father's death in August 2018 my mum has had a terrible time in the care home system. She is 81, has suffered from severe mental illness for thirty years and is blind. She has been shunted between four different care homes in the last two years. Her latest care home run by a prolific care h... More

''Mum was checked and deemed fit and well on the Friday and died on the Sunday... unanswered questions remain...''

Sunday 3rd January 2021

Care Campaign for the Vulnerable is contacted by worried family members regarding loved ones in care homes suffering a delay in medical attention during the Covid pandemic. '''Carers started to become hostile when I asked questions about my mum's care....'' Ruth G. Read here the families ... More

“Our family is not happy with the outcome of the investigation to my father in law's neglect suffered in his nursing home...''

Sunday 3rd January 2021

''My father in law has been in a nursing home nearly two years. We are currently wishing him to be removed because of a police investigation outcome we are not satisfied with and we remain concerned with continued issues in his care.'' Daughter in law, JanetteDuring the period of time in this care h... More

CCFTV contacted by families telling of their Christmas Day visits to care homes

Saturday 26th December 2020

It's so positive to read reports in the media of families being reunited on Christmas Day in care homes due to rapid tests being rolled out, but sadly CCFTV has been contacted by families telling us it was still “no visits allowed ” or at best, one window visit permitted on Ch... More

''Conflicting accounts from staff members over my mother's fall is bringing our family concern...''

Thursday 24th December 2020

Please be aware if you scroll down you will see a photo of a distressing injury. We never identify unless the family decide to take public and only do so to influence the use of safety monitoring in all communal areas in care homes. CCFTV receives a high volume of calls from families repor... More

''I cry for my residents as no one is acting on my concerns...'''

Wednesday 23rd December 2020

Care Campaign for the Vulnerable receives worrying accounts from senior care workers telling of vulnerable residents suffering neglect. A care worker has identified herself to us but we have chosen not publicly name her ''I work in a care home and I have done for over three years now. I can&r... More

''We want to shine a light on the proven neglect our Dad suffered in a care home ...''

Tuesday 22nd December 2020


Devastated families told “loved ones care homes won't be opening doors at Christmas due to more restrictions.

Saturday 19th December 2020

Devastated families are coming to Care Campaign for the Vulnerable saying care homes are now advising they are forced to close their doors at Christmas due to more localised and national restrictions being put in place by the Government. Families who were preparing to be reunited in time for the ho... More

''My Dad's injuries needed surgery but his family was told by safeguarding the care home would see the failings as a ''learning curve''...''

Wednesday 16th December 2020

On November 18th 2020 at approximately 9.20 am I received a phone call from my Dad's care home (manager) telling me Dad had ''slipped off his bed at 6.30 am'' and suffered a suspected broken hip. The staff member told me a doctor had come out and had called 111. An ambulance was sent and would be r... More

''Councils leave care staff struggling to cope with testing visitors in care homes...''

Sunday 13th December 2020

Care Home managers are contacting CCFTV to tell us of the challenges they face with Covid testing in care homes. Many say most councils are placing the burden of screening onto providers directly. Below is a typical of what is involved. This is an email sent to us from one manager. ''To say I... More

''Unable to see my husband in a care home at Christmas.... this might be his last one...''

Thursday 10th December 2020

Families are coming to CCFTV saying they are heartbroken when told they won't be allowed visits with loved ones at Christmas. ''My husband's care home manager contacted me to say two carers tested COVID positive. I haven't hugged or kissed my husband for nine months. It's so very upsetting. ... More

''My late husband was injured in hospital but his family are not getting answers...''

Tuesday 8th December 2020

Christine contacted CCFTV saying her late husband sustained terrible injuries when admitted to hospital but to date, no answers to how or why his arm was severely bruised and his hand ''crushed.'' Please be aware before you scroll down there are distressing images of injuries. The famil... More

''My Mum is always wearing another resident's clothes... ''

Friday 4th December 2020

FAMILIES COMPLAINING LOVED ONES ARE WEARING OTHER RESIDENTS' CLOTHES DURING VISITATION RESTRICTIONS ''This has happened ever since my mum went into a care home. We bought her lots of nice clothes but she's always wearing clothes belonging to another resident.'' Samantha (Facebook) ”Thes... More

''My elderly mother is not allowed her own phone due to “Covid safety fears...''

Thursday 3rd December 2020

Care Campaign for the Vulnerable is receiving worrying reports from families who say are denied regular comminication with their family members in care homes. Families tell us that staff say they are too busy to facilitate calls and arranged calls do not happen due to being ''short staffed'' We ar... More

''Our late Dad's care home delivered us someone else clothes and dentures...''

Tuesday 1st December 2020

Care Campaign for the Vulnerable raises awareness on dignity in care and the importance when residents pass away their valuables and possessions are then returned to the family in a respectful and dignified way. Families often report loved ones prized belongings put in black bin liners and many pos... More

''Limited updates on our mum's care during visitation restrictions is causing our family much distress...''

Monday 30th November 2020

Care Campaign for the Vulnerable is concerned families are coming to us reporting not being kept updated on loved ones care during visitation restrictions. Loved ones sustaining cuts /bruising, falls or placed on medication without LPOA or close family members informed. We are speakin... More

''Forced out of my job as a carer because I raised care concerns...''

Sunday 29th November 2020

A carer contacted CCFTV saying she raised concerns in her place of work and then was '' forced out.'' She told us this left her in a ''dark place''. She said her concerns are for the remaining elderly residents and she constantly wonders if they are ok. Dee told us, ''I feel that I&rsquo... More

''My late father in law was punched by another service user and suffered black eyes after 24 hours of being admitted to his care home during Covid

Saturday 28th November 2020

Care Campaign for the Vulnerable is receiving a high volume of correspondance during Covid on alledged and proven wilful neglect cases in care homes. Families say not being able to visit due to visiting restrictions is bringing deep distress. One family told us their loved one ... More

'' 28 day eviction notice served to my mother with Alzheimer's hidden behind a false allegation... ''

Friday 27th November 2020

Debbie's mother Annie who has Alzheimers has been living in her care home since June 2020. Debbie told CCFTV ''I previously raised concerns that my mother was only showered once a week and many other issues. I found some staff to resent the concerns our family raised.'' A distraught daughter ... More

“The only Christmas present we want this year is to hug our great- grandma ...”

Thursday 26th November 2020

Great grandchildren Jaxson, Carter and Brooklyn sent Care Campaign for the Vulnerable their Christmas list with a heartbreaking message ''the only present we want from Santa is to hug our great -grandma''. The heartbreaking request is not for traditional toys or playstations but only to h... More

“Why I’m taking legal action to see my mother living in a care home...”

Wednesday 25th November 2020

Martina and her mother Reference https://www.irishnews.com/news/northernirelandnews/2020/11/25/news/daughter-of-woman-with-advanced-dementia-launches-legal-challenge-over-restrictions-on-care-home-visits-2140628/ https://www.irishnews.com/news/northernirelandnews/2020/11/03/news/wom... More

''Our family was told EIGHT years before we can access our late mother's care records...''

Tuesday 24th November 2020

Care Campaign for the Vulnerable receives correspondance from families who held Lasting Power of Attorney to loved ones in care homes and we are told after death were refused access to care records. Carol Griffiths was told by her late mother's care provider the family would have to wait ... More

''Our elderly mother told us she wants to die... it breaks our hearts...''

Saturday 21st November 2020

Families contact Care Campaign for the Vulnerable to say elderly loved ones in care homes are struggling with restrictions and often do not know why loved ones can't hug or touch them. A son came to us for support and said his elderly mother told him ''she wants to die'' and is not settlin... More

''My father in law has deteriorated greatly during lock down. He no longer recognises us ...”

Saturday 21st November 2020

Families are coming to Care Campaign for the Vulnerable saying elderly loved ones in care homes no longer recognise close family members on visits and say it breaks their hearts that lengthy restrictions have brought on a severe decline. A daughter in law tells of the devastation her loved one can n... More

Mum being removed from her care home was traumatising and this should never be allowed to happen during Covid....

Friday 20th November 2020

An elderly person evicted from a care home can be very unsettling when they are transferred to a new and unfamilar surrounding. This of course is escalated during Covid when family can’t go and see the new home or even visit. Jacqui and her mother before it was told she 'required' n... More

''No Christmas cheer this year....''

Sunday 15th November 2020

Care Campaign for the Vulnerable supporting families who say care homes will not be facilitiating face to face visits in time for Christmas Families are contacting Care Campaign for the Vulnerable telling of the distress when informed by care homes they can not facilitate safe visit... More

What will be the true cost on the mental health of family members stopped from visiting loved ones in care homes...?

Friday 6th November 2020

What will be the true mental health cost over time to family caregivers denied the right to visit elderly loved ones in care homes during Coronavirus? Tormented relatives who previously cared for loved ones at home until advanced dementia /Alzheimers care needs to force them to be ... More

Care Campaign for the Vulnerable statement on the Department of Health and Social Care updated guidance on care home visits

Thursday 5th November 2020

Families are contacting Care Campaign for the Vulnerable asking to be let in care homes and treated as key workers to ensure elderly loved ones do not decline emotionally and physically. Care Campaign for the Vulnerable is disappointed with the recent update from the Department of Hea... More

''Our Grand-dad was failed by home care and died of neglect...''

Friday 23rd October 2020

Rachel and her Granddad who was failed in his care at home. Neglect he suffered was substantiated after a lenghty investigation Care Campaign for the Vulnerable raises awareness to poor care and safety in the care of elderly in care homes but we also receive correspondence reporting neg... More

“I was told my elderly mother with Alzheimer’s was being evicted from her care home in a late night phone call....''

Wednesday 21st October 2020

''My mum was diagnosed with vascular dementia in September 2019 and since this time both her mental state and poor mobility has declined. She has previously been in community beds three times for rehabilitation following spells in hospital. Following her second stay mum had carers goi... More

''Mum's 90th Birthday... and we weren't even sent a video or a photo of her special day ...''

Monday 19th October 2020

At Care Campaign for the Vulnerable, we understand care homes celebrate elderly residents birthdays and anniversaries making it very special for them. We are regularly sent videos and photos of care home staff celebrating these special occasions and we know how important these gestures are ... More

''We attended a window visit and saw our grandmother's face severely bruised and no one knew what happened...''

Sunday 11th October 2020

Please be aware if you scroll down further you will see a distressing image of a facial injury. We have a hidden identity. The family have given CCFTV full permission to highlight their grandmother's unwitnessed injuries that were sustained in her care home Charlotte's family at... More

Care Campaign for the Vulnerable launches Let Loved Ones In Campaign

Monday 5th October 2020

https://www.express.co.uk/news/uk/1347501/coronavirus-care-home-visits-daily-express-campaign CCFTV LAUNCHES OUR ''LET LOVED ONES IN'' #letlovedonesin CAMPAIGN. One designated family member/care partner to be given key worker status and allowed into care homes. #LetLovedOnesIn CHRISTINE HA... More

''Denied visitation in care homes during COVID is one thing but denied a video call is just plain cruel...''

Saturday 3rd October 2020

Families are contacting Care Campaign for the Vulnerable distraught care homes are stopping window visits and reporting homes not facilitating video calls so loved ones can maintain important contact Christine and her mother before visiting restrictions were put in place '' I haven't seen m... More

''My elderly mum hasn't seen her new born great grandchildren because the home no longer allow window visits...''

Wednesday 30th September 2020

''My Mother's care home has stopped window visits... we haven't seen her since July.'' Families are contacting Care Campaign for the Vulnerable saying loved ones in care are denied the right to see grandchildren #LetLovedOnesIn ''We are a big family and there are now two new little boys added ... More

“The GP told the care home to call an ambulance on a code red at 15.26pm... in mum's care notes the call was made at 16.00hrs...''

Monday 28th September 2020

Families are contacting CCFTV reporting elderly loved ones declining in physical health since Covid lock down. It's told to us loved ones particularly with dementia are not sufficiently hydrated because staff are too busy to ensure residents are having the correct intake of fluids. This is a dau... More

''A window visit was my mother's lifeline - now that's been taken away from her...''

Friday 25th September 2020

Families are contacting Care Campaign for the Vulnerable saying care homes are now not allowing window visits and advising families they can only have Skype or telephone calls. Many care providers have stopped crucial contact and families previously had the opportunity to see loved ones through a wi... More

Our response to the PM's recent update on Covid restrictions

Wednesday 23rd September 2020

Carol Griffiths, a loving daughter denied pleas to be with her mother in her final moments in a care home Care Campaign for the Vulnerable is disappointed the Prime Minister did not highlight the need for common sense to prevail in the care of our most vulnerable living in ... More

''My mother was evicted because I asked for a window visit ....''

Wednesday 23rd September 2020

Witnessing my elderly mother suffer physical and mental decline on our Skype chats gave me great concern for her continued wellbeing. I had heard in the local area other care homes were allowing family visits albeit window visits but to me, this was at least something. I wrote to... More

My deceased mother received written threats that action would be taken against her for 'non payment' of fees by the local authority...”

Wednesday 23rd September 2020

A grieving daughter contacted Care Campaign For The Vulnerable telling how her mother died in her care home during a lockdown and then soon after received 'threatening' letters from the local authority demanding ''outstanding payments''. The stress this caused the daughter told us was ... More

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Question Time - Safety Monitoring

Question Time - Public Inquiry

Question Time - Evictions in Care

Evicition in Care

CCFTV influencing Safety monitoring in communal areas in care homes


Our Director's statement to why Care Campaign for the Vulnerable was set up.

Should there be a Covid-19 public inquiry?

CCFTV and Slater and Gordon UK lead the call for a public inquiry on the handling of care homes during the Covid pandemic.



Report from Marbrook Centre in Cambridge on the benefits to safety monitoring in communal areas for residents and staff.


Dominic Grieve Westminster Speech 2018 on Care Campaign For The Vulnerable Safety Monitoring In Care Homes

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Care Campaign Government Proposal

"The evidence from Providers who have installed CCTV seems to me to merit careful attention and to be quite persuasive"

Dominic Grieve MP

Just some of the Care Providers who support our CCTV Safety Monitoring in Care Homes

Shedfield Lodge Logo

Download their 'Safety Monitoring In Communal Areas in Care Homes' document

Safe Place Scheme

Chiltern and South Bucks District Council SAFE PLACE SCHEME has called on Care Campaign for the Vulnerable to add our support to the initiative for those who are vulnerable in the community to get help if out and about and feeling scared , lost or confused.

Read more

Group photo

Care Campaign for the Vulnerable is learning of the pressures faced by conscientious led Care Providers striving to offer a caring and safe environment to both service users and staff. Safety monitoring is proving to be a invaluable care assist tool - bringing a more open and transparent culture into care homes as well as saving valuable resources within the care home sector and the NHS

CCFTV in the press

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